If you have an open job for posting, please send the posting to Jeremy Leonard, Job Posting Website Editor at JLeonard@desototexas.gov
Jobs without a closing date will be removed after 60 days.
Pay Range: $34,774 - $44,718
Closing Date: 12/18/18
For more information and to apply go to City of Fort Worth Jobs
The City of Fort Worth is the 15th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 800,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
What We’re Looking For
The City of Fort Worth is seeking to hire a self-motivated and customer service focused Sr. Customer Service Representative to join our team at the Fort Worth Municipal Court. The ideal candidate should be able to accomplish customer service objectives while working in a fast paced environment. Impeccable interpersonal skills are preferred along with professionalism and poise. The successful incumbent should also have excellent verbal and written communication skills, computer typing and literacy/proficiency, and should be able to work with multiple software applications/screens simultaneously. The incumbent must commit to the possibility of working at various court locations and rotating shifts. If you feel you can meet these standards and would be a great fit for our team, please enter your application and submit your resume.
Minimum Qualifications for this position are:
High School diploma or GED PLUS (3) three years of increasingly responsible customer service experience
Preference may be given to applicants who possess the following:
Higher levels of education
Lead or supervisory experience
Prior Municipal Court experience
TMCEC Clerk I Certification or other certifications as related to the vacancy
Cash handling experience
Bilingual ability (English/Spanish)
All candidates must be able to pass:
An education/employment verification
A fingerprint background check
Essential Duties and Responsibilities
Provides direct public service to include cash handling functions, processing documents related to court cases and tracking requests for court records
Corresponds with judges and prosecutors for processing of requests and payments outside of standard processes
Processes payments for criminal and civil cases
Audits data entered into computer data base as needed
Processes administrative paperwork including requests and responses related to payments, alternative sentencing, case settings, dismissals, time payment plans and refunds
Serves as backup for various staff positions in their absence
Why Join Us?
The Municipal Court’s mission is to provide a fair and equitable Court for the adjudication of cases and the provision of court-related services in a user-friendly environment with quality customer service.
Our department thrives on a culture of success, teamwork, and positivity and is dedicated to providing an environment where our employees are valued and given opportunities to grow in their careers.
Salary: $17.90 Hourly
To Apply or for more information go to http://www.midlothian.tx.us
Under direct supervision, performs support functions for Municipal Court; to include services and programs for juvenile offenders. Performs related duties as required.
ESSENTIAL JOB FUNCTIONS:
Responsible for customer service to public, verify insurance, explain options, clear warrants. Performs support function by attending to the data entry of citations; answering phones; processing affidavits, complaints and warrants; stamps and process outgoing mail; prepares and mails letters; processes appearance and surety bonds; performs other duties as required.
Process daily cash collections by receiving and receipting payments at the window; verifies and mails out warrant information; Assist public at counter with fine payments and all types of dispositions of cases. Handles correspondence.
Coordinates with the Municipal Judge, Police Department and school administration to assess the needs of juveniles and their families. Prepares Court dockets for juvenile cases; works directly with School Resources Office (SRO); serves as a liaison between the court, school system, and county juvenile departments.
Provides a pre-sentence assessment of the juvenile's needs and risk level by gathering information relating to education, social, and family histories and makes sentencing recommendations to the judge. Monitors juvenile's compliance with all aspects of the judgment entered. Meets in person with the juvenile and family members and provide referrals to community support resources. Receives and posts payments for fines and bonds; accepts appearance bonds; transmits fines accepted to Municipal Judge for case disposition. Maintains statistical report and records as required for State programs. Responsible for regular attendance and arriving to work on time.
Graduation from High School or GED. Associate's or Bachelor's degree preferred. One year general clerical or public contact experience; or an equivalent combination of training and experience.
Good knowledge of general office practices and Basic English; ability to organize and maintain filing systems; ability to establish and maintain effective working relationships with co-workers, general public and elected officials.
Skill in the use of a computer and in the operation of software, Microsoft Word, Excel, Outlook and court software. Ability to provide good customer service in stressful situations. Must be able to multi-task.
Ability to initiate and maintain effective working relationships with various social services agencies, work in a team oriented environment. Strong verbal and written communication skills with the ability to work with people from various social, cultural and economic background.
Salary: $38,147.20 - $46,716.80 Annually
To Apply or for more information go to City of Coppell Jobs
The Deputy Court Clerk is an officer of the City of Coppell Municipal Court, responsible for the administration and fiscal aspects related to the entry and disposition of all matters before the City of Coppell Municipal Court. This position requires frequent contact with the public. This employee will process all funds and will respond to most inquiries from the general public related to matters to the Municipal Court system. The Deputy Court Clerk will have direct contact with defendants in noncontested cases and will prepare all paperwork related to trial administration. Regular attendance is essential to meet the needs of the public.
ESSENTIAL JOB FUNCTIONS:
CITY OF COPPELL CORE COMPETENCIES:
Knowledge and ability to correctly apply professional/specialized expertise; skillfully manage information; properly use tools, equipment and technology; effectively allocate resources; proactively identify and resolve issues; consistently make sound decisions; correctly execute policy processes and procedures; strictly adhere to/enforce safety polices; consistently produce quality results; proactively plan and organize; consistently provide exceptional customer service.
Motivation of Self & Others: We demonstrate a core desire to serve the Public and the Organization through our commitment, passion, initiative and drive.
Leadership of Self & Others: We motivate, inspire and influence others to strive towards excellence by being participatory, positive, accountable, team focused, influential in goal achievement, and empowering.
Service –Oriented: We behave in a friendly and professional manner centering on a desire to address the needs of internal and external customers while respecting their rights and dignity by being people-oriented, helpful, understanding and compassionate.
Trustworthy: We earn the confidence of others by demonstrating both the character and the competence to fulfill our obligations with both integrity and honesty along with ethical, credible behavior.
Relational: We establish trust, cooperation, mutual respect and support with an objective to improve relationships by valuing diversity and being diplomatic/tactful, cooperative, empathetic, broadminded, flexible, respectful and compassionate/caring.
Communication: We exchange information and ideas in a manner which results in mutually supported decisions for the greater good by sharing thoughts & feelings, and through persuasiveness, assertiveness, empathic listening, conflict resolution and deliberating/debating.
Emotional Maturity: We demonstrate the ability to manage and monitor our emotions and to assess the emotional state of others by understanding stress management, balance and consistency.
Development of Self & Others: We are committed to improving the knowledge, skills, personal qualifications and performance of ourselves and others through coaching, counseling/discipline, delegation and self-development.
Organizational Awareness: We are aware of the Organization's structure and culture for how we do business by understanding organizational structure, departmental impact on organization, interdepartmental relations, organizational culture, organizational development and leadership style.
Global Awareness: We stay informed of issues and trends that may impact the Organization by understanding intergovernmental relations, political awareness, and media/public relations.
Community Awareness: We have a sense of the community's culture and its impact on service delivery by understanding purpose of service, citizen/stakeholder expectations, demographics and branding.
Professional Insight: We thoroughly understand our particular professions and apply the principles and ethics required in the professions' service delivery by applying principles, professional ethics and by understanding futuring/profession trends, legal implications and resource planning.
Innovation: We successfully implement ideas that improve and/or add value to service delivery through creative thinking, risk taking, continuous improvement and by being quality minded and a change agent.
Critical Thinking: We actively and skillfully conceptualize, apply, analyze, synthesize, and evaluate information to reach a sound answer or conclusion by understanding issue/problem identification, analysis, consequences, and by balancing decision factors.
Visioning: We understand the future direction of the Organization and understand the efforts and processes needed to achieve it through goal setting and by following the mission/values.
This employee must posses a high school diploma or equivalent education. Two (2) years of experience dealing with the public/customer service, data entry, cash handling, and preparing deposits on a daily basis. Proven customer service skills and responsible work history are a must for this position. Two (2) years of recent Texas Municipal Court experience. Certified Court Clerk Level I (CCCI) preferred, or ability to obtain within two (2) years of hire. Additional experience, some college coursework and bilingualism are preferred.
The Deputy Court Clerk must be able to effectively handle customers of the court in an efficient and courteous manner. The individual must also be able to use a variety of common office equipment including personal computers, ten-key adding machines, telephones, fax machines, copy machines, and the ability to manually document all Municipal Court data. The employee must be able to communicate orally and in writing with members of various City departments, attorneys and the general public. This position also requires the ability to meet deadlines related to court and trial appearances and filing dates, including daily posting requirements. The ability to assess situations, remain calm and react appropriately is also necessary.
In order to successfully perform the daily tasks of this position, the employee needs to be able to: lift and carry various objects and equipment weighing up to 40 pounds for a distance up to 10 feet; exert a pull/push force up to 40 pounds; and employ various static and dynamic postures such as standing, walking, forward and overhead reaching, handling (gripping & grasping), fingering, turning, talking, hearing, near and far acuity, depth perception, peripheral and color vision, sitting, squatting, kneeling, bending, stooping, twisting, balancing, climbing ladder/stairs, and bending.
This position requires a working knowledge of Municipal Court operations, policies and procedures. This person must be familiar with legal definitions and terminology, and with the preparation and processing of court documents. Knowledge of computers and software applications as well as cash handling practices and processes are required by this position.
The Deputy Court Clerk performs the vast majority of work in an indoor work environment. Due to the function of Municipal court, customers may be difficult and hostile at times. This position provides a diverse work environment and is often busy and hectic. Some customers may be non-English speaking.
Salary: $42,500 Annually
Closes: Open Until Filled (Subject to Close Without Notice)
To Apply or for more information go to City of Kennedale Jobs
The City of Kennedale is seeking open-minded candidates who are interested in cutting-edge ideas to better serve the public. The successful candidate will join us in replacing a rules bound culture with a more integrative environment: our values include leveraging effectiveness through partnerships and teams; striving for professionalism which creates a culture of respect, tolerance and equality, and promoting honesty and openness in our dealing with citizens, vendors and each other.
THE ROLE: This role is dedicated to the providing superior services efficiently and effectively to customers and employees. It is accountable to oversee and coordinate the activities of municipal court programs and services, ensuring compliance with applicable procedures, policy, regulations and statutes. Assists with Information Technology projects and serves as magistrate during the week and every other weekend. The ideal candidate must be trustworthy, ability to maintain confidentiality, interested in public service and working as part of a team.
THE CITY: Kennedale is a small community (population 7200) in the Dallas/Fort Worth metropolitan region, it is an organization deeply committed to redeveloping the community and building an outstanding organization. Kennedale’s vision is "a community that works well together, has a sense of place, is visually and physically connected, has vibrant businesses, and possesses external linkages to provide greater sustainability of community, environment, and commerce."
ROLE REQUIREMENTS: Requires a high school diploma or equivalent and municipal clerk level one, a Bachelor’s degree is preferred. A level two certification is desirable but will be required within one year of assuming the role. The successful candidate must demonstrate intrinsic motivation, high ethical and moral standards, strong written and verbal communication skills, strong management background and the ability to work well under stressful conditions with deadlines.
The role will remain open until filled, application review is every Friday.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER The City of Kennedale does not discriminate on the basis of race, color, national origin, sex, religion, age, veteran and/or disability status in employment or provisions of service.