Salary: $46,598.50 - $79,217.32 Annually
Closing: 1/26/2020 (Subject to Close Without Notice)
For more information: City of San Antonio Jobs
Under general administrative direction, manages the daily activities of the court clerk staff, including administrative oversight of all assigned staff. Works closely with the court leadership to provide staff assistance to the Municipal Courts. Working conditions are primarily inside an office environment. Exercises direct and functional supervision over assigned staff.
This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.
Essential Job Functions
- Supervises staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary decisions or recommendations.
- Establishes schedules and methods for providing court clerk services; identifies and reviews resource needs with appropriate management staff; and allocates resources accordingly.
- Monitors and evaluates the quality, responsiveness, efficiency and effectiveness of assigned service programs within the Municipal Court, including service delivery methods and procedures; and works with employees on the continuous improvement of those court services.
- Plans, develops, implements, and refines policies, procedures, and programs to enhance the productivity of the Municipal Court.
- Performs the more technical and complex tasks of the work unit, including creating reports, researching customer inquiries and complaints, and maintaining accurate and detailed records, files and warrants.
- Responds to inquiries and concerns from the general public and court customers, and provides information regarding various court services.
- Oversees and directs a variety of clerical functions in support of the municipal court.
- Prepares analytical and statistical reports on operations and activities.
- Maintains, in consultation with the Presiding Judge, a central docket for all cases filed at the Court.
- Responds to and resolves sensitive inquiries from both internal and external sources.
- Participates in the preparation and administration of the court services program budget; submits budget recommendations; and monitors expenditures.
- Reviews National Crime Information Center, Texas Crime Information Center, and Texas Department of Public Safety (NCIC/TCIC/DPS) databases for criminal histories, warrant records and driving records.
- Updates NCIC/TCIC databases with warrant records and conviction records reported to DPS.
- Performs related duties and fulfills responsibilities as required.
- Bachelor's Degree from an accredited college or university.
- Five (5) years of increasingly responsible court clerk or administrative experience in the field of court administration with two (2) years of supervisory experience.
- Level III Municipal Court Clerk Certification highly preferred upon hire. Must obtain the Municipal Court Clerk Certifications at Level II within eighteen (18) months of hire date, and Level III within thirty-six (36) months of hire date.
- Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.
- Bilingual in English and Spanish.
- Certified Court Clerk Level II or Certified Municipal Court Clerk (Level III) from the Texas Court Clerk Association Certification Program and/or Certified Court Manager (CCM) from the National Center for State Courts' Institute for Court Management.
- Valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Class "C" Texas Driver's License within 30 days of becoming a Texas resident. Use of your own personal vehicle may at time be required and proof of Liability Insurance will be required.
- Experience with Microsoft Word and Excel.
- Strong customer service experience.
- If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
- Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
- Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
- Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
Knowledge, Skills, and Abilities
- Knowledge of court procedures and case flow management.
- Knowledge of pertinent Federal, State, and local laws, ordinances, statutes, and regulations.
- Skill in utilizing a personal computer and associated software programs.
- Ability to operate a computer keyboard and other basic office equipment.
- Ability to develop, implement, and administer goals, objectives, and procedures for providing effective and efficient services for the City.
- Ability to perform detailed and difficult administrative duties and use independent judgment and personal initiative in the performance of assigned duties.
- Ability to provide administrative and professional leadership and direction to subordinate staff.
- Ability to communicate clearly and effectively.
- Ability to prepare and present clear and concise administrative and budgetary reports.
- Ability to establish and maintain effective working relationships with City staff and officials, other government officials, community groups, and the general public.