Salary: $38,500 - $53,900 Annually
Closing: Open Until Filled (Subject to Close Without Notice)
Under the general supervision of the Municipal Court Administrator, the Deputy Court Clerk performs general administrative support, office duties, monetary collections, and the daily functions of municipal court while portraying a high standard of customer service at all times during the performance of assigned duties. Duties include, but are not limited to; contact with the public and city employees, processing of citations, warrants, operation of Court Software system and other computer, court, and office equipment for accurately entering, editing and producing court data. The Deputy Court Clerk is expected to adhere to any and all city policies and procedures, as well as state and federal guidelines that apply to assigned duties.
DUTIES AND RESPONSIBILITIES
The duties described are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
· Provide customer service to citizens, defendants, parents of defendants, and other parties by phone and in person, i.e. answers questions, takes payments, sets court dates, enters information in computer, prepares payment plans, receives required court ordered documents and files appropriately.
· Possess professional public relations skills and customer service skills.
· Assist citizens with information regarding the entire municipal court process, i.e. options available, court procedures, etc.
· Prepare cases for court, process judgments and dispositions, and enter case information into court software system.
· Assist Judge, Prosecutors, attorneys and court personnel in the courtroom as needed.
· Prepare and maintain court files, both manual and electronic, including data entry and digital imaging.
· Perform jury selection process.
· Review court files for compliance of Judge’s orders and prepare arrest warrants for issuance in cases of noncompliance.
· Knowledgeable about the entire municipal court process.
· Generate correspondence and documentation to defendants and attorneys related to court case files such as court summons, letters, promises to appear, document receipts, etc.
· Review work for accuracy and completeness.
· Process incoming and outgoing mail.
· Assist citizens with general information about the City and its services, and direct inquiries to the appropriate department.
· Receive and receipt payments for Municipal Court fines and fees as well as cash bond payments in the form of cash, check, money order, and credit card, received in person, by mail, online, or phone.
· Balance cash drawer daily.
· Performs end-of-day process as needed which includes posting payments in computer system, balancing all monies collected to detail reports, and preparing bank deposit.
Additional Duties & Training
· Regular and punctual attendance is required. Occasional hours scheduled outside of regular schedule for Court proceedings.
· Assist with special projects or other duties as assigned.
· Required annual training with Texas Municipal Court Education Center or other trainings as assigned.
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform assigned duties satisfactorily and retain employment with the City.
· Three (3) years’ experience in a general clerical position, preferably court.
· High School Diploma or GED required.
· TMCEC Level 1 certification preferred, or ability to obtain within two (2) years of hire date.
· Required to complete New Court Clerks-TMCEC training within first year of hire.
· Required to complete 8 hours TCIC/TLETS training with six (6) months of hire.
· Required to complete CJIS Security Awareness Training within six (6) months of hire.
· Must have valid Texas Driver’s license prior to employment.
· Must pass a pre-employment screening, background check and employment eligibility verifications.
· Bilingual in Spanish is preferred.
Required Knowledge, Skills and Abilities
· Ability to comprehend, use, and retain city and state policies and legislation, i.e. City Personnel Policy, Texas Code of Criminal Procedures, Penal Code, Transportation Code, Code of Ordinance and Office Procedures.
· Ability to work occasional hours outside of regular schedule for Court proceedings.
· Ability to manage and prioritize tasks for efficient and timely completion.
· Ability to work and contribute in a team environment and treat co-workers and customers with respect.
· Ability to perform document creation and data entry/inquiry functions with speed and accuracy.
· Ability to make mathematical computations accurately.
· Ability to demonstrate a positive attitude and professional appearance at all times.
· Ability to efficiently define and solve problems with good judgement in a variety of situations.
· Ability to complete assigned duties, maintain self-control and adapt to potentially stressful situations.
· Ability to professionally assist potentially angered, argumentative, or unpleasant customers.
· Ability to provide sound judgement and expert advice without formal supervisory responsibility.
· Ability to respond to complaints and grievances, in a courteous, professional manner.
· Possess high level of organizational skills.
· Possess excellent oral and written communication skills with ability to professionally communicate to Elected Officials, staff and the public.
· Possess high level of computer skills and knowledge of Microsoft Office suite and INCODE preferred.
· Knowledge of proper cash handling and efficient office procedures.
PHYSICAL AND WORK ENVIRONMENT
· The duties of this job include physical activities such as sitting, stooping, kneeling, standing, walking, lifting, reaching, fingering, grasping, handling, talking, hearing/listening, seeing/observing, and repetitive motions.
· Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus.
· This job is performed in an office/courtroom environment with potential exposure to law enforcement and detained/arrested persons’ presence.
· The incumbent may be exposed to time pressures for assigned tasks, repetitive duties and/or motions, distractions or interruptions, and unpleasant interactions with unhappy, disturbed and/or irate customers.