Part-Time Juvenile Case Manager - City of Cedar Hill

February 22, 2021 11:47 AM | Anonymous member (Administrator)

Salary:   $15.00 Hourly Hiring Range

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Cedar Hill is a welcoming city with small town charm and upscale taste. We foster an active community and encourage involvement in everything we do. Many communities talk of having big city amenities with small town appeal, but in Cedar Hill it isn't just a boast, it's a way of life.

The City of Cedar Hill's culture sets us apart from any other City in the world. We live by five very important values, which also contain many parts to make a whole. The five values we live by are High Standards, Teamwork, Premier Customer Service, Family Oriented and Fun.

We have a team oriented work environment that is focused on achieving the highest level of customer satisfaction, providing a family-oriented and fun work environment and pursuing excellence at all levels in the organization. We envision being the City that our peers strive to emulate by exuding professionalism, exceptional pride and the love we have for our colleagues, citizens and community. We have a culture that is second to none; one that can only be understood through experience.

This is a place to grow and pursue your passions. We develop leaders through allowing employees to utilize all of their talents and achieve their aspirations.

We are seeking individuals, who have demonstrated a willing commitment to these values, holding them in high regard, to join our Municipal Court Team as our Part Time Juvenile Case Manager. 

The purpose of this position is to process and maintain case files for all juvenile offenders. This is accomplished through: serving as a liaison between the juvenile, judge, and community service locations; participating in the development and implementation of goals, objectives, policies, and priorities for assigned programs, including the maintenance and operation of the volunteer services and other programs within the Municipal Court juvenile program. This position is also responsible for monitoring and evaluating the efficiency and effectiveness of juvenile programs; assisting in the planning, coordinating, and reviewing the work plan for juvenile case services and programs, monitoring workflow, and reviewing and evaluating work program, methods and procedures; Preparing and presenting statistical reports and other necessary correspondence; recommending modifications to juvenile case programs and policies, as appropriate; Other duties include assisting court clerks with the day to day operation of the court; processing pleas and accepting fine payment at the counter, and assisting defendants both at the counter and over the telephone. This position does not provide direction to other employees.

This is a part time position, scheduled to work Monday - Friday, 9 a.m. - 1 p.m. 
 Core Responsibilities:
  • Provides premier customer service to citizens, internal and external customers by responding to requests in a positive, timely, effective and professional manner.
  • Assists customers in person and over the telephone; takes pleas and processes court paperwork takes money in payment of fines, answers questions, and properly disposes of cases.
  • Processes and maintains case files of all juvenile defendants; Checks criminal history of all defendants who receive a citation; monitors juvenile case files that have been seen by the judge and promptly notifies the appropriate parties when a juvenile has failed to complete the order in a timely fashion.
  • Attends all juvenile dockets; maintains the docket as the judge hears the case; prepares appropriate paperwork and effectively communicates paperwork to juvenile parents and their parent(s)/legal guardian(s).
  • Acts as a liaison between juveniles, the judges, community services providers and school authorities; maintains contact with all parties involved in the juvenile case and ensures that the juvenile defendant completes all orders issued by the judge.
  • Processes case files; enters citations into court computer software, prepares complaints, and ensures case files are properly filed.
  • Maintains trial dockets by preparing dockets and notifying defendants, attorneys, officers, complainants, and witnesses. Prepares and mails subpoenas and juror summons and assists the prosecutor as needed.
  • Regular attendance required.

 Minimum Qualifications:
  • Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
  • Must be able to obtain Level I court certification within two years of hire date.
  • Must be able to obtain TLETS certification within one year of hire date.
  • At least two years of previous court experience as a Court Clerk, Case Worker, or in a position dealing with at-risk juveniles.
  • Valid Texas driver’s license required.
  • Must pass police department background and maintain eligibility for CJIS access. 

 To Apply:
Complete online application at Cedar Hill City Website at The City of Cedar Hill can no longer accept actual/faxed applications. ONLY ONLINE APPLICATIONS WILL BE CONSIDERED. There are computers at the Cedar Hill Library for applicants that do not have access to a computer at home. If you are having trouble with the NEOGOV Applicant tracking site, please call the NEOGOV technical support number at 1-855-524-5627.

In compliance with the Americans with Disabilities Act, the City of Cedar Hill will make every reasonable effort to accommodate your needs. For any special requests, please call Human Resources at 972-291-5100, ext 1050.

The City of Cedar Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of genetic information in compliance with GINA, race, sex, color, religion, national origin, veteran status, age, or disability in hiring, conditions, or termination of employment. Final applicants for employment with the City of Cedar Hill are subject to drug testing and background screening.

285 Uptown Blvd Bldg #100
Cedar Hill, TX 75104

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