The Recipe for Harmony: Customer Service and Boundaries

Virtual Training Opportunity

 Sponsored by the Northeast Texas Region

Thursday, November 19, 2026

Member Registration is Open

No registration fee required

Non-Member Registration Opens October 15, 2026

$65 registration fee required

Agenda: (2 hours education credit) 

9:00 a.m. to 10:00 a.m.

Handling Hot Potatoes and Hangry Defendants

Presented by Kirby Hewett CMCC (Longview)

10:00 a.m. to 11:00 a.m.

Knowing What's on the Menu

Presented by Pat Riffel  CMCC CPM (Friendswood)