SUMMARY OF POSITION
Responsible to assist the court administrator in all daily functions of the Municipal Court. General administrative duties; greets walk-in customers/citizens; answer telephones and direct inquiries to correct departments. This position is highly visible involving constant contact with the public. Requires ability to deal with sensitive and confidential issues; requires considerable tact and judgment.
ORGANIZATIONAL RELATIONSHIPS
- Reports to: Court Administrator
- Directs: This is a non-supervisory position.
- Other: Frequent contact with the general public; works closely with judges, police department and other city employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Communicates with the public in person and answering phones, responding to email inquiries, providing information as requested and sending notifications, summons, and subpoenas to defendants, prosecutors, and attorneys.
Complete data entry by entering citations into computer, posting payments, updating records.
Complete court ordered actions for defendants by setting up payment plans, deferred dispositions, 30-day extensions, completing driver safety requests, and resetting court dates.
Preparing the courtroom for hearings, creating jury pools, summoning prospective jurors, preparing final judgement documents and warrants.
Performs all of the responsibilities of the Court Administrator in his/her absence.
Other duties may be assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Modern office practices, procedures and equipment including personal computers and related software such as word processing, spreadsheet programs and web-based management systems.
Skill/Ability: Effectively assist the public; prepare records, and correspondence neatly and professionally; operate a variety of office machines; accurately type 40 words per minute; establish and maintain effective working relationships with co-workers, city officials and the general public; demonstrate proficiency in both oral and written communication; maintain records and files with precision and accuracy.
Maintain regular, predictable, and reliable attendance during scheduled hours.
Maintain confidentiality and communicate with tact and diplomacy.
Demonstrate positive and effective interaction and communication with individuals of diverse social and economic backgrounds.
Proper use of telephone etiquette, techniques, and ability to assist in answering diverse inquiries.
Demonstrating effective people skills using tact, patience, and courtesy.
Understanding and following oral and written directions.
Communicate effectively with strong written and verbal skills.
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree (GED)
A good knowledge of English grammar, spelling, and punctuation.
Fluency in Spanish is not required but desired.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is regularly required to use hands to finger, handle, or feel; talk; and hear. The incumbent frequently is required to sit for extended periods of time and type on a keyboard for extended periods of time. The employee is occasionally required to stand; walk; reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds.
Work is performed in a typical office environment. While performing the duties of this position, the incumbent is subject to multiple interruptions by telephones and walk-ins by employees and citizens; may be exposed to individuals who are irate or hostile. The noise level in the work environment is usually moderate.
This position description has been prepared to assist in defining job responsibilities, physical demands, and skills needed. It is not intended as a complete list of job duties, responsibilities, and/or essential functions. This description is not intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. The City of Jonestown retains and reserves any or all rights to change, modify, amend, add to or delete, form any section of this document as it deems, in its judgment, to be proper.
CERTIFICATES AND LICENSES REQUIRED
Must have a valid TX Driver’s License with good driving record.
Must be able to pass criminal history background check and pre-employment drug screening.
Certification as Notary Public or eligible to obtain.
May be required to attend annual certification of the Texas Municipal Courts Education Center.
Will be required to obtain a Level I Certification within a year.
Salary range: $44,720 to $51,958
Submit this application to hr@jonestowntx.gov
https://jonestowntx.gov/uploads/Employment_Application_rev2021.pdf
