04-02-26_-_City_of_Saginaw_-_Job_Posting_-_UB-Cour.doc
JOB OPPORTUNITY ANNOUNCEMENT
FINANCE DEPARTMENT
UTILITY BILLING/COURT SPECIALIST
OPEN DATE: April 2, 2025 CLOSING DATE: Open until filled
SALARY RANGE: $42,168 – $53,417 annually yearly, $2,054.49 biweekly, $25.69 hourly
MINIMUM REQUIREMENTS:
EDUCATION: High School Diploma or General Equivalency Diploma
DRIVING: Required - Valid Texas Driver’s License and a good driving record.
EXPERIENCE: Two years related customer service experience, preferably in a municipal
setting.
MUST BE ABLE TO PERFORM ESSENTIAL AND NON-ESSENTIAL JOB DUTIES WITH OR WITHOUT A REASONABLE ACCOMODATION. ESSENTIAL JOB FUNCTIONS ARE INCLUDED IN THE JOB DESCRIPTION.
Applications packets are available:
In Person: City of Saginaw, City Hall, 333 West Mc Leroy Blvd., Saginaw, TX 76179
Online: www.saginawtx.org
UTILITY BILLING/COURT SPECIALIST HIRING PROCESS
The hiring process for the Utility Billing/Court Specialist position will consist of the following: Oral interview, background check including criminal history, physical examination and drug screen. Any offer of employment is contingent on applicants passing the physical examination and the drug screen. We reserve the right not to employ any applicant.
NON-TOBACCO USERS PREFERRED
NO SMOKING INSIDE ANY CITY BUILDINGS OR VEHICLES
Equal Opportunity Employment
Note: The Immigration Reform and Control Act of 1986 requires the City of Saginaw to hire only U.S. Citizens and lawfully authorized alien workers. Employability verification will be required of prospective employees.
EMPLOYEE BENEFITS
SALARY: Salary ranges are designed to be competitive with industries and
Municipalities
RETIREMENT: Texas Municipal Retirement System (7% of Employee’s total salary and
City doubles at 14%)
LONGEVITY: $7.00 per month of service after the first year. Paid in lump sum check
on the first Friday in December of each year.
SERVICE AWARDS: Service pins awarded for each 5 years of service, a diamond added for
Each additional 5 years
VACATION: 40 hours after 6 months, 40 hours after 1 year, begin earning 6.7 first 8
months and 6.6 last 4 months; from 5-15 years, earn 10 hours per month;
15 years, earn 13.4 hours first 4 months, and 13.3 hours last eight months;
20 plus years, earn 16.7 first 8 months and 16.6 last 4 months
SICK LEAVE: 80 hours annually, 40 hours after 6 months of employment.
HOLIDAYS: New Year’s Day, MLK Day, Presidents Day, Good Friday, Memorial Day,
July 4, Labor Day, Thanksgiving and the following Friday,
Christmas Eve and Christmas Day.
INSURANCE: Medical and Dental (Employee portion paid by City, dependent coverage
Optional and City will pay $365.00 per month)
LIFE INSURANCE Standard Life 50,000/Accidental Death 50,000 (Paid by City)
OTHER: Direct deposit
457 Deferred Compensation Plan (optional)
AFLAC (optional)
Disability Plan after l year of employment.
Tuition Reimbursement Program
CITY OF SAGINAW
JOB DESCRIPTION
Job Title: Utility Billing/Court Specialist Effective: 04-01-2026
Department: Finance State Employment Commission Code: 4941
Position: Full Time Worker’s Compensation Number: 8810
Job Summary:
Work is performed under the general supervision of the Utility Billing Supervisor, Finance Director, and the City Manager. Performs a full range of secretarial functions of average difficulty. Duties include but are not limited to; contact with the public and city employees, processing payments for both court and water, and balancing cash drawer daily. Perform related work as required. Must demonstrate the ability to work comfortably in an environment with a high volume of social interactions involving both staff and customers. It is imperative that the person employed in this position maintains professional and ethical standards, including courtesy, cooperation, transparency, positivity, reliability, efficiency, and a respectful attitude towards others, and shall represent the City in a positive way, both on duty and in connection with City sponsored activities. Ability to maintain strict confidentiality in all aspects of the job. Regular and reliable attendance is essential. Ability to work well under pressure; prioritize effectively; exhibit appropriate decision making.
The intent of the job description is to provide a representation summary of the major duties and responsibilities performed in this position. The utility billing/court specialist may not be required to perform all duties in this description and may be required to perform position-related tasks other than those specifically listed in this position.
Utility Billing Duties
Greets the public. Assists water customers with requests for information over the phone, in person, and via email; researches and resolves discrepancies and/or erroneous data. Must be able to get up from desk and greet customers at the counter and drive through window quickly and frequently. Answers telephone and transfers calls if needed. Collects water payments, payments-in-advance, and miscellaneous payments. Processes new accounts, transfers, and move outs. Answers inquiries and complaints from the public. Answers inquiries and complaints from the public. Issues garage sale permits as needed. Must be able to deal effectively and patiently with customers. Monitors and maintains a variety of data and information in support of the utility billing function, which may include: preparing and verifying listings of delinquent utility billing accounts; processing collection requests; evaluating, verifying, and processing extensions of time to pay; preparing, verifying, and disseminating delinquent account notices; monitoring compliance of pay agreements; and/or performing other related duties. Must be able to lift boxes of paper weighing up to 35 lbs. Assists multiple city departments by securing or verifying information from the office files and water records. Prepare work orders for services needed. Strives to develop an increasing knowledge of City ordinances, rules, regulations, and codes. Subject to prolonged periods of sitting and standing. Pick up mail at the post office, sorts and distributes accordingly.
Court Duties:
Assist customers with information regarding the municipal court process (e.g. options available, procedures, etc.). Process court payments, set court dates, prepare cases for court, process judgments and dispositions, and enter case information into the court software system. Prepare and maintain both paper and electronic files, including data entry and digital imaging. Generate correspondence and documentation for defendants and attorneys/lawyers related to court case files, including court summons, letters, promises to appear, document receipts, etc. Review court files for compliance with judge’s orders. Perform other administrative tasks, including but not limited to: answering phones, responding to email, processing incoming and outgoing mail, etc. Strive to develop knowledge of the Texas Code of Criminal Procedures, Penal Code, Transportation Code, Code of Ordinances, and other legal, legislative, State, Federal, and City procedures.
Other Duties:
Performs daily court report when the Court Administrator is unavailable or as needed.
Performs daily deposit reconciliation in the absence of the Account Payable Technician or as needed.
Performs other related duties as assigned.
Required Education, Degrees, Certificates, and/or License:
High School Diploma or General Equivalency Diploma. Valid Texas Driver’s License. Two years of related customer service experience, preferably in a municipal setting. Must be willing to continue education by attending job-related workshops and seminars for court and/or utility billing training. Must pass pre-employment screening, background check and employment eligibility verifications.
