THIS POSITION (JUVENILE CASE MANAGER) IS OPEN UNTIL FILLED

Click here to submit Job Application

Min Education: High School Diploma or GED

Job Type: Part-Time

Min Experience: 0-3 Years

Required Travel: 0-10%

Job Function: Office of the City Court

GENERAL STATEMENT OF JOB

Under general supervision, assist the court in administering the court’s juvenile docket, performs customer service providing routine clerical duties to assist the Municipal Court Clerk in maintaining accurate and complete Municipal Court records; assist in reviewing court orders in juvenile cases; performs related work as required.  Incumbent will perform first point-of-contact with juveniles, parents, guardians of defendants,  and adult defendant by providing customer service. Must be able to perform a full range of duties within a framework of established procedures, with only occasional instruction or assistance. Reports to the Municipal Court Clerk.

ESSENTIAL DUTIES

• The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.  It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
• Provide first point-of-contact with juveniles, parents, guardians of defendants, and adult defendant by assisting with processing legal requirements for citation, arrest, or other court actions.
• Performs computer data entry to record and retrieve court information and to prepare required reports and correspondence. 
• Assembles complete case files and forwards to appropriate personnel.
• Calculates, collects, receipts, balances and reconciles various fines and fees received.
• Assist in reviewing court orders in juvenile cases.
• Provides assistance and information to the public.
• Act as a liaison between juvenile defendants and community service programs.
• Provides information and assistance as requested or forwards to appropriate personnel.
• Provides routine clerical support as required, including data entry, copying and collating documents; maintaining filing systems; completing forms; faxing information; processing mail; performing supply inventory; researching and compiling information as requested by supervisor; shredding old records, etc.
• Performs Notary Public duties as required.
• Perform record scanning for records management system.
• Keeps abreast of new ordinances and laws affecting Municipal Court.
• Performs duties as assigned
• Assists in maintaining office machinery.
• Performs related duties as required.

REQUIREMENTS

Minimum Training and Experience:

Requires a high school diploma or GED plus training in court procedures and processes, supplemented by up to two years of responsible clerical experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. 

SPECIAL REQUIREMENTS

• Must be eligible to be certified as a Notary Public.  
• Bilingual (English-Spanish) a Plus

KNOWLEDGE SKILLS & ABILITIES

• Thorough knowledge of City policies, procedures, and ordinances and State laws affecting Municipal Court.
• Thorough knowledge of legal and law enforcement terminology and practices.
• Considerable knowledge of general City operations.
• Considerable knowledge of modern office practices and technology, the use of computers and peripheral equipment.
• Considerable knowledge of records management methods and practices.
• Skill in using business English and arithmetic.
• Fluent in English and Spanish Language is a Plus.
• Ability to operate a computer, scanner, copier, telephone, adding machine, fax machine, postage machine, and other office equipment.
• Ability to understand and follow complex oral and written instructions.
• Ability to communicate effectively with supervisor, City personnel, City officials, and the general public; ability to deal with the public in what are sometimes difficult or stressful situations.
• Ability to use good judgment and discretion in applying City policies, rules, and regulations, and in providing information and assistance to various individuals involved in the operations of the Court.
• Ability to plan work and carry through to completion with minimum supervision.
• Ability to prepare reports, records, correspondence, etc., with confidentiality, accuracy, and attention to detail.
• Ability to read and understand legal, financial, and/or technical records and reports.
• Ability to learn and utilize new skills and information to improve job performance and efficiency.
• Ability to attend and remain at work regularly and adhere to policies and procedures regarding absenteeism and tardiness.

PHYSICAL REQUIREMENTS

Tasks involve the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; tasks require sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing, filing, data entry and the use of calculators and other office machinery. Tasks may involve extended periods of time at a keyboard or workstation.

ENVIRONMENTAL REQUIREMENTS

Tasks are regularly performed without exposure to adverse environmental conditions.

SENSORY REQUIREMENTS

Tasks require sound and visual perception and discrimination, as well as oral communication ability.

Position Open Until Filled.

Ability to work effectively under extreme pressure/stress while performing Essential Job Duties.
The City of Arcola is an Equal Opportunity Employer.