CURRENT Job Postings

Salary

$17.98 - $20.00 Hourly

Location 

Cedar Park, TX

Job Type

Full Time

Job Number

202400069

Department

Municipal Court

Opening Date

06/06/2024

Closing Date

6/20/2024 5:00 PM Central

APPLY ONLINE AT CITY OF CEDAR PARK JOBS

• DESCRIPTION
• BENEFITS
• QUESTIONS

The City of Cedar Park

The City of Cedar Park is seeking highly adaptable multitaskers with excellent communication skills for the position of Deputy Court Clerk. Working in the judicial system offers a professional and rewarding career path with diverse and challenging responsibilities. By working at the Cedar Park Municipal Court, you will be interacting with members of the public during stressful circumstances in their lives and have the opportunity to make a difference. If you are excited about working in the court community and dedicated to providing high levels of service to the public, this may be the opportunity for you.
 
The position of Deputy Court Clerk performs a wide variety of administrative duties in support of the municipal court. Key skills needed for this position are the ability to provide strong customer service and be highly adaptable; able to switch gears on a continual basis. Strong organization, attention to detail, critical thinking skills, and technical ability is crucial. You must be able to work cohesively with a diverse team and take pride in contributing to a positive and inclusive work environment.  

The Position

Exceptional Customer Service: Interact with the public, defendants, attorneys, jurors, and other court users by providing assistance and accurate information regarding court procedures, case status, and general information. Communicate effectively in person, in writing, and by phone. Maintain professionalism and be able to effectively navigate escalated interactions.

Recordkeeping & Data Entry: Maintain accurate, detailed, and up-to-date court records, including citations, complaints, summons, warrants, correspondence, and other court documents and reports. Sort, file, copy, and distribute mail, correspondence, and other court paperwork to appropriate personnel. Coordinate and prepare documents for the judges to review and sign.

Financial Transactions: Process payments, refunds, and posting of bonds in municipal court cases. Proficiently count, verify and manage cash and credit card transactions. Process daily deposits.

Case Management: Schedule, prepare, and coordinate the court’s calendar and docketing. Prepare and send required hearing notices. Prepare and distribute summonses to potential jurors, oversee juror qualification process and assist jurors during trial.

Courtroom Support: Organize and prepare case files for court hearings. Provide administrative support to the judge in the courtroom; facilitating communication between the judge, attorneys, defendants, and court personnel. Relay messages and information and provide instructions or documentation to defendants and attorneys as directed.

Acceptable Experience, Training, Certifications and Licenses

High School Diploma or the equivalent; and

At least two (2) years clerical work experience requiring public contact; attention to detail is essential for consideration of this position, and previous court experience preferred; or,
 
Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Must be bilingual in English and Spanish

Certifications and Licenses
Texas Municipal Court Clerk Certification, Level I or the ability to obtain this certification within two (2) years of hire.

Supplemental Information

Knowledge of:  

• Standard administrative practices and procedures.
• Use of standard office equipment including copier, calculator, multi-line telephone, and computer. Standard word processing, spreadsheet, and software applications. 
• Money handling. 
• Legal terminology and municipal court procedure a plus. 

 
Skills/Abilities: 

• Demonstrate excellence in customer service proficiency in both oral and written communication. 
• Maintain and establish effective working relationships with your team, other city employees, outside agencies, court officials, and the general public. 
• Demonstrate ability to switch gears and remain flexible and responsive in handling varied responsibilities.
• Think critically and identify complex issues that require quick and effective problem-solving within the Court’s processes. 
• Be excited by continuous learning and adapting to the evolving legal terminology, principles, and court procedure. 
• Maintain confidential and sensitive information.

Physical Demands
 While performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand; sit; reach with hands and arms; and perform repetitive motions with wrists, hands, and fingers; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 10 pounds.

Salary

$17.98 - $20.00 Hourly

Location 

Cedar Park, TX

Job Type

Full Time

Job Number

202300177

Department

Municipal Court

Division

Municipal Court

Opening Date

06/06/2024

Closing Date

Continuous

APPLY ONLINE AT CITY OF CEDAR PARK JOBS

• DESCRIPTION
• BENEFITS
• QUESTIONS

The City of Cedar Park

The City of Cedar Park is seeking highly adaptable multitaskers with excellent communication skills for the position of Deputy Court Clerk. Working in the judicial system offers a professional and rewarding career path with diverse and challenging responsibilities. By working at the Cedar Park Municipal Court, you will be interacting with members of the public during stressful circumstances in their lives and have the opportunity to make a difference. If you are excited about working in the court community and dedicated to providing high levels of service to the public, this may be the opportunity for you.
 
The position of Deputy Court Clerk performs a wide variety of administrative duties in support of the municipal court. Key skills needed for this position are the ability to provide strong customer service and be highly adaptable; able to switch gears on a continual basis. Strong organization, attention to detail, critical thinking skills, and technical ability is crucial. You must be able to work cohesively with a diverse team and take pride in contributing to a positive and inclusive work environment. 

The Position

Exceptional Customer Service: Interact with the public, defendants, attorneys, jurors, and other court users by providing assistance and accurate information regarding court procedures, case status, and general information. Communicate effectively in person, in writing, and by phone. Maintain professionalism and be able to effectively navigate escalated interactions.

Recordkeeping & Data Entry: Maintain accurate, detailed, and up-to-date court records, including citations, complaints, summons, warrants, correspondence, and other court documents and reports. Sort, file, copy, and distribute mail, correspondence, and other court paperwork to appropriate personnel. Coordinate and prepare documents for the judges to review and sign.

Financial Transactions: Process payments, refunds, and posting of bonds in municipal court cases. Proficiently count, verify and manage cash and credit card transactions. Process daily deposits.

Case Management: Schedule, prepare, and coordinate the court’s calendar and docketing. Prepare and send required hearing notices. Prepare and distribute summonses to potential jurors, oversee juror qualification process and assist jurors during trial.

Courtroom Support: Organize and prepare case files for court hearings. Provide administrative support to the judge in the courtroom; facilitating communication between the judge, attorneys, defendants, and court personnel. Relay messages and information and provide instructions or documentation to defendants and attorneys as directed.

Acceptable Experience, Training, Certifications and Licenses

High School Diploma or the equivalent; and

At least two (2) years clerical work experience requiring public contact; attention to detail is essential for consideration of this position, and previous court experience preferred; or,
 
Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certifications and Licenses
Texas Municipal Court Clerk Certification, Level I or the ability to obtain this certification within two (2) years of hire.  

Supplemental Information

The City of Cedar Park is a vibrant community of 82,220 consistently ranked by the U.S. Census Bureau as one of the fastest growing communities in the Austin metro. Named for a popular park and rail stop in the late 1800s, Cedar Park is now home to two professional sports teams, the Texas Stars AHL hockey team and the Austin Spurs NBA G-league basketball team, as well a growing number of high tech and major manufacturing employers. Cedar Park has several rankings by a variety of sources as one of the Best Cities for Families and one of the Safest Cities in Texas.

Join our team of dynamic, talented, and dedicated professionals. We work together, we enjoy serving the community, and we have fun at what we do. Join us today!

The City is an equal opportunity employer that maintains a policy of nondiscrimination with respect to each employee and applicant for employment. The City affirms its commitment that there shall be no discrimination against applicants or employees because of race, color, sex, religion, national origin, age, veteran status, disability, political affiliation, genetic information, or any other protected status.  

APPLY ONLINE AT - CURRENT JOB OPENINGS AT LAKEWAY

Municipal Court

Position Type

FT Employee

Salary

$17.89/hr. to $23.08/hr., DOQ

Date

2024.05.24

Description

GENERAL PURPOSE

Under the general supervision of the Chief Court Clerk and his/her designee work involves daily public contact requiring tact and diplomacy with excellent customer service in processing a wide variety of court cases of the Lakeway Municipal Court.

REPORTING RELATIONSHIPS:

Reports to: Chief Court Clerk

Supervises: none

MAIN JOB TASKS AND RESPONSIBILITIES

• Collects public funds at the Municipal Court service window by receiving cash; checks; money orders; and credit card payments in person; by mail; drop box; and online; issues receipts and credits payments on account for fines and other Court-related business for transactions requiring knowledge of payment and status codes; regulations; and departmental policy.
• Attends walk-in customers and receives court documents from the general public; defendants; and attorneys. Provides public information and customer service assistance by explaining court procedures and the different options available to defendants in person; by telephone; mail; e-mail or fax. Refers customers to appropriate staff for assistance with sensitive and private matters.
• Processes online payments and enters notes in the case management system to release paid violations.
• Exercises; initiative; judgment; and discretion when handling confidential and sensitive information.
• Verifies daily collections of court fines and fees.
• Processes and reviews community service orders; verify completion of community service hours; submittal to the court; dates; and closes the case.
• Prepares and mails appropriate court case letters and documentation to defendants.
• Processes daily recording of case disposition; court orders; and arrangements in the case management system.
• Answers inquiries or questions concerning court matters in person; by telephone; mail; e-mail; or fax.
• Explains procedures; options and forms to parties in case.
• Verifies insurance coverage and updates/closes file.
• Provides other general office services as required.
• Performs other duties that support the overall objective of the position as assigned by the Supervisor.
• Conveys a positive professional image by action; communication; and appearance.
• Regular; reliable; and punctual attendance is an essential function of this job.
• Contributes to team effort by performing other duties as assigned by Supervisor.
• Follows Judge’s Standing Orders and performs duties ethically following the Judicial Cannons.
• Must adhere to City/Departmental Policies and Procedures and follow Security and Safety Regulations.

REQUIRED EXPERIENCE, EDUCATION, CERTIFICATES AND/OR LICENSES

• High school graduate or equivalent (GED).
• Minimum of three (3) years of experience of general clerical/office experience.
• Municipal Court Clerk Certification preferred or must obtain Court clerk Certification Level I within 18 months of hire. Certification must be maintained to continue employment.
• Knowledge of computers and standard office practices and procedures, information systems, and Microsoft Office based programs with accurate and high-speed data entry, administrative or clerical experience is desirable, customer service, and cashiering.
• Bilingual in English-Spanish, preferred.
• Must possess and maintain a valid Texas Class C driver's license and a satisfactory driving record, as defined by City policy.
• Proof of citizenship and/or eligibility to legally work in the United States.
• Successfully pass a criminal history background check.

KNOWLEDGE; SKILLS; AND ABILITIES

• Basic knowledge of ordinances; statutes; and laws within the scope of the Municipal Court’s jurisdiction.
• Knowledge of computer-aided databases; including accepted rules for access; use; and dissemination of data.
• Knowledge of office practices; procedures; and equipment; including filing systems; telephone techniques; and letter and report writing.
• Requires business mathematics skills to compute sums and calculations.
• Must be skilled in using and troubleshooting various standard office machines and equipment.
• Requires sufficient skill using the English language; grammar; spelling; punctuation; proofreading/editing; to prepare routine correspondence.
• Requires skill in communicating/explaining Court procedures in the English language.
• Requires sufficient human relations skills to present a positive image of the department; convey information to others; and use patience and sensitivity in dealing with a diverse population that can be hostile and confronting.
• Ability to learn and perform all of the duties of the job efficiently and in an open environment with interruptions and distractions.
• Ability to learn; interpret; explain; and apply knowledge of the department’s organization; operations; programs; functions; and specialized terminology when performing assignments.
• Ability to work as a contributing member of a team; work productively and cooperatively with other departments and external customers; and convey a positive image of the City and its services.
• Ability to operate a computer to produce routine correspondence and reports; and type/keyboard accurately with
• Microsoft office applications; learn and proficiently utilize new computer applications; including Incode software.
• Ability to answer adequately; present information; and respond to questions from the general public with professionalism.
• Ability to maintain the confidentiality of private and sensitive information.
• Ability to plan; organize; and prioritize work to meet deadlines and timelines; perform multiple tasks; work with frequent changes in priorities.
• Discern and observe the needs of the public. Accurately count cash and give the correct change; record transactions; and keep accurate records.
• Ability to add; subtract; multiply and divide into all units of measure; using whole numbers; common fractions; and decimals.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Work is confined mainly to an office setting where some security/safety considerations exist from emotional argumentative or hostile customers.
• The schedule is primarily Monday – Friday; 8:00 am – 5:00 pm; but requires flexibility in schedule to work night courts; and occasional weekends for special events such as Warrant Roundup.
• Work requires travel; including overnight stays involving training and conducting City business.
• Must be able to sit or stand for long periods answering phones; assisting defendants; performing computer work; filing; copying; scanning; and performing other administrative work.
• Must possess general manual ability to operate the computer; standardized office equipment requiring repetitive motions; perform filing or other office functions; and reach with hands or arms.
• Must be able to move about an office; bend or stoop; retrieve files; lift books or other materials; use step-stools and step-ladders to store and retrieve items of various sizes; shapes; and forms weighing up to 30 pounds.
• Must possess mental acuity for attention to accuracy and detail.
• Must see and hear in the normal visual/audio range with or without correction.

DISCLAIMER

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at anytime.

City of Lakeway is committed to compliance with the American Disabilities Act &Accommodations Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact the Human Resources Department at(512) 314-7508.

Application instructions:

Please upload cover letter and resume with your completed online application. A cover letter should express why you are interested in the position and highlight your relative work experience, education, and skills. Do not use "see resume" when completing the application. Only online applications will be accepted.

Should you have any questions please contact Human Resources Director Wendy Askey at (512)314-7508.