Deputy Court Clerk II (Juvenile Case Manager)

•  Closes 03-Sep-2024 (PST)
•  Municipal Court
•  Pflugerville, TX, USA
•  38,817.27-58,225.91 per year
•  Hourly
•  Full Time

The City of Pflugerville is seeking its next Deputy Court Clerk II (Juvenile Case Manager) to join our team! The person we seek will believe in and exhibit the City's P.F.I.R.S.T. core values: Positive, Forward-thinking, Integrity, Resilience, Service, and Teamwork.

City of Pflugerville employees enjoy three (3) weeks of paid vacation along with 14 paid holidays a year and an attractive retirement plan where the City puts in 2 dollars for every 1 dollar you put into retirement!

The Deputy Court Clerk II coordinates the programs and activities of the Pflugerville Municipal Court juvenile cases, including juvenile crime prevention, counseling, and detention. This independent clerical/technical work requires the performance of a wide variety of legal and complex clerical duties. This position may be required to work evenings and weekends.

Essential duties and responsibilities:

• Provides customer service to citizens, defendants, parents of defendants, and other parties by phone, in person, by email and mail, i.e. answers questions, takes payments, sets court dates, enters information in computer, receives required and/or court ordered documents.
• Prepares cases for court, prepare judgments, orders, warrants, correspondence, subpoenas, summons, and other court documents.
• Enters and updates case information in the court case management system,
• Collects public funds at the Municipal Court service window by attending the public, processing funds by receiving cash, checks, money orders, and credit card payments in person, and by mail; processes online payments; issues receipts and credit payments on account for fines and other Court-related business for many transactions requiring knowledge of payment and status codes, regulations, and departmental policy. Accounts for all funds received accurately in compliance with prescribed procedures.
• Imports / inputs all citations issued by the Police Department, Animal Control, Code Enforcement into Municipal Court case management system, verifies that citations are imported properly, informs defendants of citation being filed.
• Attends walk-in customers and receives court documents filed by the public, defendants and attorneys. Provides public information and customer service assistance by explaining court procedures and the different options available to defendants in person, by telephone, mail, e-mail or fax. Referring customers to appropriate staff for assistance with sensitive and private matters.
• Exercises initiative, critical judgment, and extensive discretion when handling confidential and sensitive information.
• Prepares legal correspondence and court documents as instructed by the Prosecutor and Judges.
• Interacts with the Prosecutor, Judges, Attorneys, and other Local/State agencies in processing contested cases and legal documents.
• Verifies insurance coverage and community service hours, processes necessary documents and updates the case.

• This position incumbent may act as relief to the Deputy Court Clerk I.
• Work as a liaison between parent, juvenile, diversion programs and the court.
• Participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs including the maintenance and operation of the volunteer services and other programs within the Municipal Court juvenile program.
• Prepares and presents statistical reports and other necessary correspondence to the Court Administrator.
• Other related duties, as assigned.

Qualifications and Skill Requirements:

Formal Education: High School Diploma or equivalent.
Relatable Work Experience: Three (3) years of experience in Municipal Court procedures. Two (2) years of experience in customer service and payment processing. One (1) year of experience in data entry and processing.
Training, Licenses, or Certifications: Certified Court Clerk II, valid Texas Driver's License.
Preferred Qualifications: Bilingual: Spanish.

Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience to meet the minimum requirements of the job. One year of full-time experience is define as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Benefits Overview:

• 10 hours of vacation leave per month.
• 8 hours of sick leave per month.
• Medical insurance and benefits provided at zero premium cost to the employee.
• 50% employer dependent health benefits premium contribution.
• Dental benefits are provided at zero premium cost to the employee.
• 24 hours of paid personal holiday leave each fiscal year.
• 10 wellness hours each fiscal year.
• Retirement plan with the Texas Municipal Retirement System (TMRS).
• Military leave.
• Education reimbursement assistance.

To learn more about the benefits offered by the City of Pflugerville, please visit https://www.pflugervilletx.gov/city-government/people-and-culture/benefits.

If you are interested in making a difference in the community and wish to be a part of the Pflugerville team, go to pflugervilletx.gov under Employment Opportunities and apply today!

Please contact Florence City Hall at 254-793-2490; option 7 or via email hr@florencetex.com to obtain application and detailed job description. City of Florence, PO Box 430, Florence, Texas 76527.

SUMMARY OF POSITION: Oversees the daily operations of the Municipal Court; managing and maintaining cases, and the preparation of dockets. Performs a variety of public assistance and public information, cashiering, accounting, receipts of payments, and clerical activities related to the city’s Municipal Court. Makes daily, weekly, monthly, and quarterly reports to City and State Officials. Interprets laws and procedures to subordinates and the general public.

ORGANIZATIONAL RELATIONSHIPS:

Reports to:      Mayor Pro-Tem

Other:              Has frequent contact with the general public, other departmental employees, legal officials, and law enforcement officers.

EXAMPLES OF DUTIES:

• Answers, resolves, and provides information for the most complex issues relating to daily operations of the Municipal Court.
• Ensure that court systems, procedures, and practices comply with applicable laws, regulations, and administrative orders; Research, evaluate and make recommendations regarding the impact of new legislation on court processes and procedures.
• Timely prepares various reports to the City, State, and Comptroller by compiling information, preparing and reviewing reports for accuracy, generating statistical reports, and distributing reports to the appropriate agency.
• Prepares and processes correspondence relevant to complaints, citations, and judgments, including DSC/DD requests, payment extension, late notices, and resets, juveniles using Incode 9 court document templates, and Standing Orders.
• Maintains and manages cases for the Court by overseeing the progress of cases, reviewing case files for accuracy, monitoring the court calendar for the proper flow of cases, setting additional dockets when needed and incorporating legislative updates into cases.
• Performs general receptionist duties, typing, filing, including answering incoming phone calls, providing information and directing callers as necessary.
• Processes mail and assist walk-ins and defendants contacting the Court daily.
• Calculate court costs/fees and fines.
• Process payments and set-up extensions of time to pay and/or payment plans; as requested by defendent. 
• Oversee the collection, posting, and deposit of all fines, costs, fees, and bond payments; Run Cash Bond Report; monitor and apply refunds, payments and non-cash credit on pending cases.
• Accurately clears active warrants when required.  Prepares and processes new warrants and forward to Williamson County Sheriff’s warrants division.
• Facilitates monthly court sessions, including completion of appropriate post-trial documentation; forwarding appeals to County Courts and the mailing of notices to the defendants.

·Updates detailed case files, maintaining up-to-date, correct court records, including status changes, adding clerk comments, and address changes;

• Processes citations and warnings daily, complaints, and prepare court jackets.
• Inform defendants of Municipal Court procedures.
• Attend and participate in professional group meetings, training classes, and seminars; stay abreast of new trends and innovations in the field of municipal court administration and other areas in which the position regularly deals.
• Regularly audit court documents, Incode 9 macros, fine and fee amounts, and statute-offense relationships and update when necessary.
• Send Pre-Trial court dockets, videos, complaints, process plea deals and requests for case information from the prosecutor and any other required paperwork to the prosecutor before each Pre-Trial hearing.
• Process expungements from Williamson County
• Process Appeal Bonds from attorneys; send all required documentation to Williamson County court
• Prepare, maintain, and monitor the Municipal Court department budget.
• Contact and update jury pool and summoning for trial.
• Manages all Juvenile cases.
• Maintain, file, destroy records according to records retention laws.
• Set up and monitor virtual meetings.
• Perform related duties as assigned.

KNOWLEDGE OF:

• Principles and methods of record keeping and report writing.
• Legal terminology; local court rules; Municipal Court Procedures, Public Information Act.
• Municipal government operations and City Ordinances
• Modern offices practices, procedures and computer equipment.
• Basic Accounting.

ABILITY TO:

• Provide information and organize material in compliance with laws, regulations and policies
• Direct the retention/destruction of official records in accordance with applicable laws and regulations.
• Meet the Public, understand their questions and provide information.
• Perform job duties politely and accurately in stressful situations.
• Establish and maintain effective working relationships with other city employees, outside agencies, and the general public.
• Demonstrate proficiency in both oral and written communication.

·Safety/Physical Requirements:  ability to lift/carry twenty-five (25) pounds of material, bending stooping and reaching as needed to file; sitting stationary for extended periods of time.

EXPERIENCE AND TRAINING:

• High School Diploma or equivalent.
• Must be able to obtain Notary Public Licensure.
• Must be bondable.

CERTIFICATES AND LICENSES REQUIRED:

• Valid Texas Driver’s License and a driving record which meets current City insurance liability requirements or available alternate means of transportation.
• Municipal Court Clerk Certification Level 1 required or must obtain Municipal Court Clerk Certification Level 1 within 2 years of hire

APPLY ONLINE

Salary: $50,000-$55,000 DOQ

Posted: June 25, 2024 at 1:00 PM

Closing: Open Until Filled

JOB SUMMARY: 

 Supervises court administrative staff. Plans, organizes, and supervises the work of the administrative/court clerk. Makes monthly and quarterly reports to City and State Officials. Interprets laws and procedures to subordinates and the general public.

JOB DUTIES AND RESPONSIBILITIES:

• Develop, implement, and enforce policies and procedures for the operation of the Municipal Court including long and short-range plans.
• Ensure that court systems, procedures, and practices comply with applicable laws, regulations, and administrative orders; Research, evaluate and make recommendations regarding the impact of new legislation on court processes and procedures.
• Attend and participate in professional group meetings, training classes, and seminars; stay abreast of new trends and innovations in the field of municipal court administration and other areas in which the position regularly deals.
• Comprehend and make inferences from written material, including state statutes, Supreme Court rulings, City ordinances, administrative orders, letters, memos, policies, and procedures, to ensure the appropriate processes are in place.
• Monitor and maintain the Municipal Court case management system to ensure proper data input and processing of information as well as accountability; Oversee the proper retention and disposition of court records.
• Regularly audit court documents, Incode 9 macros, fine and fee amounts, and statute-offense relationships and update when necessary.
• Compile and analyze data on court activity to prepare and submit appropriate reports to State and local agencies.
• Create and prepare written documents, including procedures, correspondence letters, Incode 9 court document templates, and Standing Orders.
• Oversee the collection, posting, and deposit of all fines, costs, fees, and bond payments; Run Cash Bond Report; monitor and apply refunds, payments and pending cases.
• Act as liaison between the court and public or private organizations, as well as the state or federal government; communicate with the general public, other City employees, vendors, management, contractors, public officials, or others to provide information on court operations, resolve problems, coordinate processes, give instructions, and answer questions.
• Interface with the prosecutor, defense attorneys, jurors, police officers, and witnesses as necessary to streamline court docket and related issues; process plea deals and requests for case information from the prosecutor before court hearings.
• Send Pre-Trial court dockets, videos, complaints, and any other required paperwork to the prosecutor before each Pre-Trial hearing.
• Create and maintain the court calendar, Schedule jury trials and coordinate jury selection, notification, and utilization.
• Set fine amounts and court costs and enter new violations, ordinances, and officers/users into Incode 9 Court and Brazos Technology Software; analyze program specifications for completeness and conformity to State law requirements.
• Process and track Expungement Notifications and Orders from the Galveston County Courthouse.
• Accept and process Appeal Bonds from attorneys; send all required documentation to Galveston County Courthouse.
• Issue Warrants of Arrest and Capias Pro Fine Warrants.
• Attending all Virtual and In Person court hearings; speaking with defendants, explaining and processing agreements granted, resets, etc.
• Enter new/updated existing offenses and officers in Brazos and Incode 9 software.
• Update court website information and lobby notices/signage as required.
• Process Credit Time Served Requests from incarcerated defendants. Review requests, research incarceration history, and case information; compile all info to be given to the Judge for review to grant/deny request.
• Respond to all Motions for Discovery and Court-related Open Record Requests and PIRS.
• Report Assault Family Violence cases to the State as mandated in House Bill 1528.
• Prepare, maintain, and monitor the Municipal Court department budget.
• Perform other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS: • High School diploma or General Education Degree (GED) • Valid Class C Driver’s License required • Municipal Court Clerk Certification Level 1, required • Must obtain Municipal Court Clerk Certification Level 2 within 3 years of hire KNOWLEDGE, SKILLS AND ABILITIES: • Knowledge of municipal government operations and City Ordinances • Ability to supervise subordinates, develop and implement office procedures and establish and maintain effective working relationships with employees and the general public • Knowledge of the Municipal Court system Incode 9 or equivalent system • Knowledge of court policies, procedures, criminal procedures, and Class “C” misdemeanors • Knowledge of the Penal Code, Code of Criminal Procedures, and the Transportation Code • Skills in the supervision of personnel • Skills in interpersonal relations • Skills in oral and written communication • Skills in establishing priorities and organizing work • Skills in accounting, bookkeeping, training, and performance evaluation

Salary

$17.98 - $20.00 Hourly

Location 

Cedar Park, TX

Job Type

Full Time

Job Number

202400069

Department

Municipal Court

Opening Date

06/06/2024

Closing Date

6/20/2024 5:00 PM Central

APPLY ONLINE AT CITY OF CEDAR PARK JOBS

• DESCRIPTION
• BENEFITS
• QUESTIONS

The City of Cedar Park

The City of Cedar Park is seeking highly adaptable multitaskers with excellent communication skills for the position of Deputy Court Clerk. Working in the judicial system offers a professional and rewarding career path with diverse and challenging responsibilities. By working at the Cedar Park Municipal Court, you will be interacting with members of the public during stressful circumstances in their lives and have the opportunity to make a difference. If you are excited about working in the court community and dedicated to providing high levels of service to the public, this may be the opportunity for you.
 
The position of Deputy Court Clerk performs a wide variety of administrative duties in support of the municipal court. Key skills needed for this position are the ability to provide strong customer service and be highly adaptable; able to switch gears on a continual basis. Strong organization, attention to detail, critical thinking skills, and technical ability is crucial. You must be able to work cohesively with a diverse team and take pride in contributing to a positive and inclusive work environment.  

The Position

Exceptional Customer Service: Interact with the public, defendants, attorneys, jurors, and other court users by providing assistance and accurate information regarding court procedures, case status, and general information. Communicate effectively in person, in writing, and by phone. Maintain professionalism and be able to effectively navigate escalated interactions.

Recordkeeping & Data Entry: Maintain accurate, detailed, and up-to-date court records, including citations, complaints, summons, warrants, correspondence, and other court documents and reports. Sort, file, copy, and distribute mail, correspondence, and other court paperwork to appropriate personnel. Coordinate and prepare documents for the judges to review and sign.

Financial Transactions: Process payments, refunds, and posting of bonds in municipal court cases. Proficiently count, verify and manage cash and credit card transactions. Process daily deposits.

Case Management: Schedule, prepare, and coordinate the court’s calendar and docketing. Prepare and send required hearing notices. Prepare and distribute summonses to potential jurors, oversee juror qualification process and assist jurors during trial.

Courtroom Support: Organize and prepare case files for court hearings. Provide administrative support to the judge in the courtroom; facilitating communication between the judge, attorneys, defendants, and court personnel. Relay messages and information and provide instructions or documentation to defendants and attorneys as directed.

Acceptable Experience, Training, Certifications and Licenses

High School Diploma or the equivalent; and

At least two (2) years clerical work experience requiring public contact; attention to detail is essential for consideration of this position, and previous court experience preferred; or,
 
Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Must be bilingual in English and Spanish

Certifications and Licenses
Texas Municipal Court Clerk Certification, Level I or the ability to obtain this certification within two (2) years of hire.

Supplemental Information

Knowledge of:  

• Standard administrative practices and procedures.
• Use of standard office equipment including copier, calculator, multi-line telephone, and computer. Standard word processing, spreadsheet, and software applications. 
• Money handling. 
• Legal terminology and municipal court procedure a plus. 

 
Skills/Abilities: 

• Demonstrate excellence in customer service proficiency in both oral and written communication. 
• Maintain and establish effective working relationships with your team, other city employees, outside agencies, court officials, and the general public. 
• Demonstrate ability to switch gears and remain flexible and responsive in handling varied responsibilities.
• Think critically and identify complex issues that require quick and effective problem-solving within the Court’s processes. 
• Be excited by continuous learning and adapting to the evolving legal terminology, principles, and court procedure. 
• Maintain confidential and sensitive information.

Physical Demands
 While performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand; sit; reach with hands and arms; and perform repetitive motions with wrists, hands, and fingers; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 10 pounds.