Deputy Court Clerk Coordinator

• Posted 09-Jul-2025 (CST)
• 1131 Southwest Wilshire Boulevard, Burleson, TX, USA
• 51,066.23-76,599.35 per year Dependent on experience and qualifications.
• Hourly
• Full Time
• https://www.burlesontx.com/163/Benefits-Information

APPLY ONLINE AT City of Burleson Jobs

PRIMARY DUTY:

This position is responsible for maintaining records of court process, filing complaints, supervising support staff and providing premier customer service while coordinating activities with the general public.

 

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to prioritize duties
• Ability to work effectively and efficiently without close supervision
• Ability to follow written and oral instructions
• Skilled in and knowledge of basic office equipment and software (Word, Excel, etc)
• Requires the ability to read and understand all legal court documents
• Requires knowledge of the Texas Traffic laws, Code of Criminal Procedures and Penal Code
• Exceptional leadership capabilities
• Advanced knowledge of court terminology and courtroom functions Ability to monitor, manage and maintain key performance measures.
• Ability to work independently with limited supervision.
• Ability to adapt well to change.
• Ability to effectively time manage and prioritize.
• Effective problem resolution skills with ability to exercise good judgement and discretion.
• Must have polished and proven people skills with a focus of being able to interact well with a diverse population and provide excellent customer service both internally and externally.
• Ability to effectively lead and supervise personnel in a positive manner including mentoring, coaching, and developing.
• Ability to foster team building across all personnel across departments and external parties.
• Excellent communication skills both orally and in writing including proficient listening skills, rules of grammar, practices of document preparation, and conveying information in a concise, tactful, professional manner.

 

EDUCATION AND EXPERIENCE REQUIRED:

• High school diploma or equivalent.
• Minimum of three years of professional experience in local government.
• Five years of experience in Municipal Court related support position.
• One year of supervisory or lead experience within a Municipal Court setting preferred.
• Progressive experience in a Municipal Court environment, with a strong emphasis on case flow management, financial administration, and state statistical reporting is preferred.
• Proficiency in computer software applications commonly used in government operations. Preferably Tyler Justice 10
• Any combination of education, training and experience that provides the required knowledge, skills, and abilities may be considered.

 

CERTIFICATES AND LICENSES REQUIRED:

• Texas Court Clerk Level I Certification
• Employee must maintain certification through continuing education hours during duration of employment.
• Texas Court Clerk Level II - ability to obtain within 12 months of employment
• Employee must maintain certification through continuing education hours during duration of employment.
• Valid Texas Driver's License with a good driving record.

Salary

$46,621.12 - $65,269.62 Annually

Summary: Under general supervision of the Municipal Court Administrator or designee, the Deputy Court Clerk III, assists with the coordination of the administrative activities of the municipal court.  This position provides increased responsibility of duties such as maintaining all necessary databases and paperwork for the complaints handled by the City of Frisco Municipal Courts, collecting court costs, scheduling court dates, and controlling court dockets.

APPLY ONLINE AT CITY OF FRISCO JOBS

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions & Other Important Duties

• Performs customer service functions which include, but are not limited to, answering telephone calls, greeting visitors, and assisting individuals at the counter.
• Provides information and assistance related to court processes, activities, procedures, documentation, fees, case status/disposition, or other issues.
• Responds to questions/complaints, research problems, and initiates problem resolution.   
• Assists in resolving issues involving angry/irate customers.
• Communicates procedures regarding warrant status cases and assists customers with case resolution.
• Assists the Court Coordinator(s) and Court Administrator with the development, implementation, and adherence to court policies, procedures, and changes in local and state laws and ordinances.
• Ensures compliance with all applicable laws, rules, regulations, standards, policies, and procedures.  Initiates any actions necessary to correct deviations or violations.
• Receives money for payment of court fines and fees, processes payments, records transactions, issues receipts, posts defendant bonds and forwards revenue as appropriate.
• Monitors and maintains control of court dockets to prevent overload, issues jury summons, monitors jurors, notifies defendants and attorneys of case statuses and issues subpoenas and witness notifications.
• Checks in and lifts warrants including those on which bond monies are received and processes time served that has been granted by the Judge and schedules dockets as needed.
• Verifies and presents Community Service Hours to the Judge for approval.  Upon approval by the Judge, processes Community Service non-cash transactions.  
• Monitors and maintains court records.
• Schedules court dates, preliminary hearings, or other activities.
• Sets cases for bench or jury trial and pre-trial appearance dates.
• Reviews delinquent cases for capias warrant preparation, capias pro fine warrant preparation or arrest warrant preparation.
• Serves as courtroom clerk.
• Provides judicial assistance for Judges by preparing courtroom for court sessions, coordinating translation services and mailing jury summons as required.
• Conducts business with Judges, police officers, prosecutors, and defendants in a professional manner.

 
 Other Important Duties:

• Monitors inventory levels of equipment and supplies.
• Travels to attend meetings, conferences, and training.
• Communicates with supervisor(s) on issues that impact the operation of the court.
• Provides assistance for other employees or departments as needed.
• Performs other related duties as assigned.
• Regular and consistent attendance for the assigned work hours is essential.

Job Requirements

Knowledge, Skills, and Abilities:

• Knowledge of customer service, cashiering, and general office practices, and procedures.
• Knowledge of case records and file creation and maintenance techniques.
• Knowledge of computers and related equipment, hardware and software for data entry, case information retrieval and research.
• Knowledge of posting, reconciling, and handling bank deposits.
• Intermediate knowledge of Municipal Court operations and procedures.
• Knowledge of City policies and procedures.
• Skill in effective oral and written communications.
• Skill in organizing, prioritizing, and performing multiple clerical tasks.
• Skill in following municipal court practices and procedures.
• Skill in resolving customer complaints and concerns.
• Ability to work independently with little direct supervision.
• Ability to work well with others.

Education, Experience, and Certifications/Licenses:

• Associates Degree in Criminal Justice or related field, and five (5) years general office, clerical or customer service experience with three (3) years of which is working in a court environment; or equivalent combination of education and experience that support the ability to perform the essential functions and/or skills of the job.
• Must possess and maintain Level I Texas Municipal Court Clerk Certificate.
• Level II Texas Municipal Court Clerk Certification preferred or combination of experience and certification.  
• The ability to communicate in Spanish and English preferred.
• Must pass a pre-employment drug screen, criminal background check and MVR check.
• Must possess a valid State of Texas Driver’s License.

Environmental Factors and Conditions:

• Work is performed in a Municipal Court environment.
• May be exposed to hostile or angry citizens and defendants.

Physical Demands:

• This work typically requires the following physical activities to be performed.  A complete description of the activities below is available upon request from Human Resources. 

 Work Environment:      

• Work performed is primarily sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. 

Employer

City of Frisco

Address

6101 Frisco Square Blvd

Frisco, Texas, 75034

Website

http://www.friscotexas.gov

Job Details

Description

Starting Salary Range: $41,944.00 - $49,927.00 

Under the general supervision of the Court Administrator, the Deputy Court Clerk provides a remarkable customer service experience while performing general duties in support of the Municipal Court operations.

APPLY ONLINE AT CITY OF MANSFIELD JOBS 

EXAMPLES OF WORK TO BE PERFORMED:

• Provides a remarkable customer service experience to citizens, internal and external customers by responding to requests in a positive, timely, effective, and professional
manner.
• Will work together as one to establish a healthy working environment by maximizing productivity and boosting team morale.
• Assist the public at the counter or by the phone to provide information about the procedures and requirements of the disposition of cases filed in the municipal court, payment of fines, court settings, time payments, deferred disposition, driver safety courses.
• Balance cash drawer daily and process all required reports.
• Perform date entry for court records; entry of citations, payments, dispositions to update status of cases, applying and forfeiting cash bonds, applying credit for time served.
• Prepare letters, notices and correspondences for incoming mail, new citations entered, deferred disposition, driving safety courses, juvenile hearings, and juror summons.
• Prepare court dockets for preliminary hearings and trials.
• Maintains trial dockets by preparing dockets, notifying defendants, attorneys, officers, complainants and witnesses, preparing and mailing subpoenas, selecting names of
prospective jurors, preparing summons and assisting the prosecutor where needed.
• Attend court sessions on scheduled court dates to provide assistance to the judge, prosecutor, attending attorneys and defendants.
• Update status on warrants and prepare warrants for delinquent citations.
• Maintain confidentiality with regards to all court files
• Performs all other related duties as assigned.
• Demonstrates the desire to learn and the ability to cross-train and perform other duties with the municipal court.
• Serves as a representative of the court within the community; coordinates and conducts community outreach and education, as assigned.
• Keep the Court Administrator informed of all problems and important issues.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Maintain knowledge and keeps abreast of new laws and Court Procedures and the application to each case. Makes good use of reference materials as a resource to the
position, attend training as needed.
• Must be able to work in a fast-paced environment in a friendly and courteous manner.
• Positive attitude in dealing with the public, judge, prosecutor, court administrator, and co-workers.
• Demonstrate a willingness to perform duties in a team environment.
• Basic computer skills and working knowledge of Microsoft Office products and strong typing skills.
• Ability to write records, reports, and receipts; ability to complete forms.
• Must possess time management and organizational skills and have the ability to prioritize work assignments with accuracy and detail.
• Skilled in critical thinking, listening, and following directions.
• Comprehensive ability to disseminate information quickly and perform tasks under pressure with short deadlines.
• Must be able to communicate effectively with customers and co-workers.
• Provide excellent customer service and remain professional while dealing with difficult individuals.
• Make decisions in accordance with the laws of the State of Texas and the ordinances of the City of Mansfield with prudence, Integrity and in an impartial manner.
• Effectively respond to a high-pressure environment; meet deadlines and perform multiple tasks under pressure; ability to work with frequent interruptions and changes in
priorities.

REQUIRED EDUCATION, TRAINING AND EXPERIENCE:
• High school diploma or equivalent.
• Customer Service/Cash Collections experience.
• Must possess and maintain a valid State of Texas Driver’s License.
• INCODE 9 software knowledge.
• Municipal Court Clerk Level I Certification or the ability to achieve within 12 months of hire.

DESIRED TRAINING AND EXPERIENCE:
• Bilingual

• Associate or bachelor’s degree in related field.

SPECIAL REQUIREMENTS:
• Attendance of programs provided by the Texas Court Clerk Association (TCCA) for continuing education. Must be able to travel as needed to attend education courses.

ESSENTIAL PHYSICAL FUNCTIONS:
1. The physical activity of this position

2. The physical requirements of this position
3. The visual acuity requirements including color, depth perception, and field vision.
4. The conditions the worker will be subject to in this position

AMERICANS WITH DISABILITIES
The City of Mansfield complies with the Americans with Disabilities Act of 1990 and it is our policy to ensure that no person is discriminated against based on their disability. The City of Mansfield offers equal employment opportunity to qualified individuals and strictly prohibits the discrimination against qualified individuals on the basis of disability. The City of Mansfield shall provide reasonable accommodation for applicants and employees who are otherwise qualified to perform the essential job duties when doing so does not create an undue hardship for the city.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The City of Mansfield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The City of Mansfield is mandated by federal law to provide a drug-free working environment for the safety of its employees and the public. All employment is contingent upon passing a post-offer employment drug test and /or
physical.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.