Salary

$46,621.12 - $65,269.62 Annually

Summary: Under general supervision of the Municipal Court Administrator or designee, the Deputy Court Clerk III, assists with the coordination of the administrative activities of the municipal court.  This position provides increased responsibility of duties such as maintaining all necessary databases and paperwork for the complaints handled by the City of Frisco Municipal Courts, collecting court costs, scheduling court dates, and controlling court dockets.

APPLY ONLINE AT CITY OF FRISCO JOBS

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions & Other Important Duties

• Performs customer service functions which include, but are not limited to, answering telephone calls, greeting visitors, and assisting individuals at the counter.
• Provides information and assistance related to court processes, activities, procedures, documentation, fees, case status/disposition, or other issues.
• Responds to questions/complaints, research problems, and initiates problem resolution.   
• Assists in resolving issues involving angry/irate customers.
• Communicates procedures regarding warrant status cases and assists customers with case resolution.
• Assists the Court Coordinator(s) and Court Administrator with the development, implementation, and adherence to court policies, procedures, and changes in local and state laws and ordinances.
• Ensures compliance with all applicable laws, rules, regulations, standards, policies, and procedures.  Initiates any actions necessary to correct deviations or violations.
• Receives money for payment of court fines and fees, processes payments, records transactions, issues receipts, posts defendant bonds and forwards revenue as appropriate.
• Monitors and maintains control of court dockets to prevent overload, issues jury summons, monitors jurors, notifies defendants and attorneys of case statuses and issues subpoenas and witness notifications.
• Checks in and lifts warrants including those on which bond monies are received and processes time served that has been granted by the Judge and schedules dockets as needed.
• Verifies and presents Community Service Hours to the Judge for approval.  Upon approval by the Judge, processes Community Service non-cash transactions.  
• Monitors and maintains court records.
• Schedules court dates, preliminary hearings, or other activities.
• Sets cases for bench or jury trial and pre-trial appearance dates.
• Reviews delinquent cases for capias warrant preparation, capias pro fine warrant preparation or arrest warrant preparation.
• Serves as courtroom clerk.
• Provides judicial assistance for Judges by preparing courtroom for court sessions, coordinating translation services and mailing jury summons as required.
• Conducts business with Judges, police officers, prosecutors, and defendants in a professional manner.

 
 Other Important Duties:

• Monitors inventory levels of equipment and supplies.
• Travels to attend meetings, conferences, and training.
• Communicates with supervisor(s) on issues that impact the operation of the court.
• Provides assistance for other employees or departments as needed.
• Performs other related duties as assigned.
• Regular and consistent attendance for the assigned work hours is essential.

Job Requirements

Knowledge, Skills, and Abilities:

• Knowledge of customer service, cashiering, and general office practices, and procedures.
• Knowledge of case records and file creation and maintenance techniques.
• Knowledge of computers and related equipment, hardware and software for data entry, case information retrieval and research.
• Knowledge of posting, reconciling, and handling bank deposits.
• Intermediate knowledge of Municipal Court operations and procedures.
• Knowledge of City policies and procedures.
• Skill in effective oral and written communications.
• Skill in organizing, prioritizing, and performing multiple clerical tasks.
• Skill in following municipal court practices and procedures.
• Skill in resolving customer complaints and concerns.
• Ability to work independently with little direct supervision.
• Ability to work well with others.

Education, Experience, and Certifications/Licenses:

• Associates Degree in Criminal Justice or related field, and five (5) years general office, clerical or customer service experience with three (3) years of which is working in a court environment; or equivalent combination of education and experience that support the ability to perform the essential functions and/or skills of the job.
• Must possess and maintain Level I Texas Municipal Court Clerk Certificate.
• Level II Texas Municipal Court Clerk Certification preferred or combination of experience and certification.  
• The ability to communicate in Spanish and English preferred.
• Must pass a pre-employment drug screen, criminal background check and MVR check.
• Must possess a valid State of Texas Driver’s License.

Environmental Factors and Conditions:

• Work is performed in a Municipal Court environment.
• May be exposed to hostile or angry citizens and defendants.

Physical Demands:

• This work typically requires the following physical activities to be performed.  A complete description of the activities below is available upon request from Human Resources. 

 Work Environment:      

• Work performed is primarily sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. 

Employer

City of Frisco

Address

6101 Frisco Square Blvd

Frisco, Texas, 75034

Website

http://www.friscotexas.gov

Job Details

Description

Starting Salary Range: $41,944.00 - $49,927.00 

Under the general supervision of the Court Administrator, the Deputy Court Clerk provides a remarkable customer service experience while performing general duties in support of the Municipal Court operations.

APPLY ONLINE AT CITY OF MANSFIELD JOBS 

EXAMPLES OF WORK TO BE PERFORMED:

• Provides a remarkable customer service experience to citizens, internal and external customers by responding to requests in a positive, timely, effective, and professional
manner.
• Will work together as one to establish a healthy working environment by maximizing productivity and boosting team morale.
• Assist the public at the counter or by the phone to provide information about the procedures and requirements of the disposition of cases filed in the municipal court, payment of fines, court settings, time payments, deferred disposition, driver safety courses.
• Balance cash drawer daily and process all required reports.
• Perform date entry for court records; entry of citations, payments, dispositions to update status of cases, applying and forfeiting cash bonds, applying credit for time served.
• Prepare letters, notices and correspondences for incoming mail, new citations entered, deferred disposition, driving safety courses, juvenile hearings, and juror summons.
• Prepare court dockets for preliminary hearings and trials.
• Maintains trial dockets by preparing dockets, notifying defendants, attorneys, officers, complainants and witnesses, preparing and mailing subpoenas, selecting names of
prospective jurors, preparing summons and assisting the prosecutor where needed.
• Attend court sessions on scheduled court dates to provide assistance to the judge, prosecutor, attending attorneys and defendants.
• Update status on warrants and prepare warrants for delinquent citations.
• Maintain confidentiality with regards to all court files
• Performs all other related duties as assigned.
• Demonstrates the desire to learn and the ability to cross-train and perform other duties with the municipal court.
• Serves as a representative of the court within the community; coordinates and conducts community outreach and education, as assigned.
• Keep the Court Administrator informed of all problems and important issues.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Maintain knowledge and keeps abreast of new laws and Court Procedures and the application to each case. Makes good use of reference materials as a resource to the
position, attend training as needed.
• Must be able to work in a fast-paced environment in a friendly and courteous manner.
• Positive attitude in dealing with the public, judge, prosecutor, court administrator, and co-workers.
• Demonstrate a willingness to perform duties in a team environment.
• Basic computer skills and working knowledge of Microsoft Office products and strong typing skills.
• Ability to write records, reports, and receipts; ability to complete forms.
• Must possess time management and organizational skills and have the ability to prioritize work assignments with accuracy and detail.
• Skilled in critical thinking, listening, and following directions.
• Comprehensive ability to disseminate information quickly and perform tasks under pressure with short deadlines.
• Must be able to communicate effectively with customers and co-workers.
• Provide excellent customer service and remain professional while dealing with difficult individuals.
• Make decisions in accordance with the laws of the State of Texas and the ordinances of the City of Mansfield with prudence, Integrity and in an impartial manner.
• Effectively respond to a high-pressure environment; meet deadlines and perform multiple tasks under pressure; ability to work with frequent interruptions and changes in
priorities.

REQUIRED EDUCATION, TRAINING AND EXPERIENCE:
• High school diploma or equivalent.
• Customer Service/Cash Collections experience.
• Must possess and maintain a valid State of Texas Driver’s License.
• INCODE 9 software knowledge.
• Municipal Court Clerk Level I Certification or the ability to achieve within 12 months of hire.

DESIRED TRAINING AND EXPERIENCE:
• Bilingual

• Associate or bachelor’s degree in related field.

SPECIAL REQUIREMENTS:
• Attendance of programs provided by the Texas Court Clerk Association (TCCA) for continuing education. Must be able to travel as needed to attend education courses.

ESSENTIAL PHYSICAL FUNCTIONS:
1. The physical activity of this position

2. The physical requirements of this position
3. The visual acuity requirements including color, depth perception, and field vision.
4. The conditions the worker will be subject to in this position

AMERICANS WITH DISABILITIES
The City of Mansfield complies with the Americans with Disabilities Act of 1990 and it is our policy to ensure that no person is discriminated against based on their disability. The City of Mansfield offers equal employment opportunity to qualified individuals and strictly prohibits the discrimination against qualified individuals on the basis of disability. The City of Mansfield shall provide reasonable accommodation for applicants and employees who are otherwise qualified to perform the essential job duties when doing so does not create an undue hardship for the city.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The City of Mansfield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The City of Mansfield is mandated by federal law to provide a drug-free working environment for the safety of its employees and the public. All employment is contingent upon passing a post-offer employment drug test and /or
physical.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Position: Operations Clerk

Job Number: USPT 25-03

Closing Date: July 7, 2025

Salary: Up to $57,359 (salary commensurate with experience)

Transfers within the Judiciary will be considered for a salary match up to CL-25

Location: San Antonio, Texas

The United States Pretrial Services Office for the Western District of Texas is currently seeking an Operations Clerk in San Antonio, Texas. An Operations Clerk provides specialized administrative and operational support to the Pretrial Services Office in a wide range of areas as well as assisting officers as directed. The incumbent will use critical thinking to accomplish the duties noted below and all other duties as assigned.

JOB RESPONSIBILITIES

• Professionally answers telephones, greets the public, etc.
• Prepares and proofreads investigative and supervision reports for officers before final supervisor review.
• Runs criminal records checks.
• Coordinates court settings, notifies Pretrial Services Officers of court activities, gathers and organizes all paperwork for court.
• Processes collateral requests and conducts credit checks.
• Receives and transfers case files from other districts.
• Completes correspondence.
• Organizes and prepares new case files for officers.
• Enters and maintains accurate data and assists in data quality control.
• Provides technical assistance and services in support of preparation and disclosure of pretrial reports.
• Assists with inventory of office supplies.
• Verifies deliveries and invoices with purchase orders and receives supplies.
• Maintains postage and/or other various logs.
• Receives passports and maintains possession until disposition of case.
• Creates and updates Comply Calendar for the District.
• All other duties as assigned.

QUALIFICATIONS

• Position requires a minimum of three years of clerical or administrative experience that provided direct customer contact on a daily basis. Administrative experience in a civil and/or criminal legal environment preferred.
• Outstanding customer service, communication, and organizational skills are required.
• Must have the ability to handle more than one task at a time in a high-volume area and prioritize and manage own workload.
• A bachelor’s degree is preferred but not required.
• Fluent in Spanish is preferred but not required.

Application Procedure: Qualified candidates may apply by submitting a cover letter (including job title/number listed above), detailed resume, salary history, personal e‐mail address, and a daytime phone number to www.txwpt.uscourts.gov > Court Info > Jobs > Current Employment Opportunities & Online Application. Late applications may not be considered.

The United States Courts reserves the right to modify the conditions of this job announcement, or to withdraw the announcement, any of which may occur without prior written or other notice. More than one position may be filled from this posting. In the event that a position becomes vacant in a similar classification, within a reasonable time of the original announcement, the Court Unit Executive may elect to select a candidate from the applicants who responded to the original announcement without posting the position. The Court is not authorized to reimburse travel expenses for interviews or relocation. This position is subject to mandatory electronic direct deposit of salary payments. All applicants must be a U.S. citizen or must be a lawful permanent resident (i.e., green card holder) and seeking U.S. citizenship. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Employees of the U.S. Courts serve under "Excepted Appointments" and are considered "at-will" employees (except for probation officers who may be removed for cause). All employees are required to adhere to the Code of Conduct for Judicial Employees (available for review upon request). Applicants scheduled to interview should advise the Human Resources staff if any accommodation is needed.

Please visit www.txwpt.uscourts.gov for more information

The United States Pretrial Services Office is an Equal Opportunity Employer.

Deputy Court Clerk

Salary

$36,968.83 - $46,211.04 Annually

Location 

Municipal Court, TX

Job Type

Full-Time Non-Exempt

Department

Municipal Court

Opening Date

05/20/2025

Closing Date

6/20/2025 11:59 PM Central

• Description
• Benefits

It's a great time to be in Pflugerville!

The person we seek will believe in and exhibit the City's P.F.I.R.S.T. core values: Positive, Forward-thinking, Integrity, Resilience, Service, and Teamwork.

City of Pflugerville full-time employees enjoy three (3) weeks of paid vacation along with 14 paid holidays a year, as well as an attractive retirement plan where the City puts in 2 dollars for every 1 dollar you put into retirement!

All City of Pflugerville employees, both full-time and part-time, are able to take advantage of a generous 457 deferred compensation plan and a 100% paid employee assistance program that offers financial, legal, mental, and career coaching and much more!

Job Summary

Under the general supervision of the Court Administrator and his/her designee, work involves daily public contact requiring tact and diplomacy with excellent customer service in processing a wide variety of court cases of the Pflugerville Municipal Court. Processes collection of fines, court costs, and payments. Obtains the defendant’s history and opens cases as needed. Reviews payment plans, deferrals, defensive safety courses, community service orders, and schedules show cause hearings. These assignments are performed with some degree of independent judgment within established policies and procedures, and it requires public relations skills, initiative, accuracy, and teamwork. Bilingual in Spanish strongly preferred.

Essential Job Functions and Other Important Duties

• Collects public funds at the Municipal Court service window by receiving cash, checks, money orders, and credit card payments in person, by mail, and online; issues receipts and credits payments on account for fines and other Court-related business for transactions requiring knowledge of payment and status codes, regulations, and departmental policy.
• Attends walk-in customers, and receives court documents from public, defendants, and attorneys. Provides public information and customer service assistance by explaining court procedures and the different options available to defendants in person, by telephone, mail, e-mail, or fax. Refers customers to appropriate staff for assistance with sensitive and private matters.
• Processes online payments and enters notes in the case management system to release paid violations.
• Exercises initiative, judgment, and discretion when handling confidential and sensitive information.
• Verifies daily collections of court fines and fees.
• Processes and reviews community service orders, verifies completion of community service hours, submittal to the court; dates and closes case.
• Prepares and schedules cases for Show Cause hearings on defendants that fail to comply with court agreements or fail to meet their payment schedule.
• Prepares and mails appropriate court case letters and documentation to defendants.
• Processes daily recording of case disposition, court orders, and arraignments in the case management system.
• Answers inquiries or questions concerning court matters in person, by telephone, mail, e-mail, or fax.
• Explains procedures, options, and forms to parties in case.
• Verifies insurance coverage and updates/closes file.
• Provides other general office services as required.

Job Qualifications

Formal Education: High School diploma or equivalent.
Relatable Work Experience: Two (2) years of experience in Municipal Court.
Trainings, Licenses, and Certifications: Municipal Court Clerk Level I certification through the Texas Courts System, or the ability to obtain within 12 months of hire date. Valid Texas Driver's License.
Preferred Qualifications: Bilingual (Spanish/English).

Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is define as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Knowledge, Skills, and Abilities Needed & Environmental Factors and Other Physical Requirements

Knowledge of municipal court administration and organization; technical and operating principals, practices, and problems of court administration; accepted theories and practices of office procedures.

Skill in utilizing a personal computer, associated software programs, including Windows and Microsoft Office applications.

Skill in mathematics.

Ability to understand complex oral and written instructions and technical or legal terminology.

Ability to establish and maintain professionally effective relationships with external public/vendors, internal management and non-management employees, and City and other government officials.

Ability to develop, implement, and administer goals, objectives, and procedures for providing effective and efficient services for the City.

Ability to communicate clearly and effectively, both verbally and in writing, as well as strong time and task management skills.  

Ability to work in stressful environments.

Ability to work with a typewriter, 10-key calculator, copiers, fax machines; must be able to type at least 50 wpm accurately.

Subject to sitting and standing to perform essential functions in an office environment.

Visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate office equipment.

Flexible schedule, 40 hours per workweek, 9/80 or 4/10 schedule. Occasional overtime may be required.

If you are someone interested in making a difference in the community and wish to be a part of the Pflugerville team, go to pflugervilletx.gov under Employment Opportunities and apply today!

For more details about the benefits offered by the City, please visit: City of Pflugerville Benefits

Employer: City of Pflugerville

Address:  PO Box 589

Pflugerville, Texas, 78691-0589

Phone:  (512) 990-6175

Website:  https://www.governmentjobs.com/careers/pflugerville

Job Title:  Court Clerk

Department:  Administration

FLSA Status:  Fulltime Non-Exempt

Reports to:  City Secretary

JOB SUMMARY

The Court Clerk is a highly responsible position with complex and detailed clerical and administrative duties. This position is responsible for the operation and administration of the city’s municipal court system and requires a specialized knowledge of court operations. The Court Clerk is also responsible for providing excellent customer service to internal and external customers, along with providing support to department operations. This position involves considerable contact with the public, city officials, and city staff; therefore, requiring professionalism and effective communication skills.

BENEFITS

Pay Range:        $22 - $25 hourly based on qualifications and experience.

Paid Time Off:  PTO accrual begins immediately at 4.50 hours per pay period.  Eligible for use after release of probationary period.

Holidays:           14 City Holidays + 1 Floating Holiday per year.

Longevity:          $120 annually for each full year of employment.

Retirement:       Texas Municipal Retirement System (Employee Contribution: 5%)(City Contribution: 2 to 1). Insurance: Employee Medical, Dental, and Vision Insurance paid by City.  Short-Term and Long-Term Disability/Life and AD&D Insurance paid by City.

EXPERIENCE, EDUCATION, CERTIFICATES, AND/OR LICENSES

•  A minimum of two (2) years of experience in a municipal court or a municipal government setting, or an equivalent combination of education, training, and experience can be substituted.
•  Experience in secretarial/clerical work is required. Experience with cash management/cashier operations is desired.
• High school diploma or GED required.
• Valid Texas Driver License with a satisfactory driving record required.
•  Notary Public commission required or must obtain within six (6) months of employment.
• Texas Open Meetings Act Training and Texas Public Information Act Training required or must obtain within ninety (90) days of employment.
• Level I Municipal Court Clerk Certification required or must obtain within one (1) year of employment.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. City management has exclusive rights to alter this job description at any time and require individuals to perform other duties as assigned, including but not limited to: work in other functional areas to cover absences or relief, equalize peak work periods, or to otherwise balance the workload.

The City of Garden Ridge is an Equal Opportunity Employer and encourages applications from eligible and qualified persons regardless of race, color, sex, religion, national origin, age, genetic information, disability, veteran status, or any other legally protected status. The City of Garden Ridge provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resource Office at (210) 651-6632.

ESSENTIAL FUNCTIONS
Essential functions, as defined under the Americans with Disabilities Act, may include but are not limited to any of the following representative duties, knowledge, skills, abilities, and physical or mental demands. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function.

Duties

• Perform all functions related to Municipal Court in an accurate and timely manner and in accordance with laws, city ordinances, and internal policies/procedures.
•  Attend all scheduled Municipal Court dates to assist defendants appearing with dispositions; administer dispositions as directed by the Judge and/or Prosecutor; attend and maintain Municipal Court training.
•  Accurately input citations into the Municipal Court system; accurately input payments into the Municipal Court system and cash collection system; maintain current schedules of fines and court costs; forward all active FTAs and warrants to collections services contracting with the city; monitor and maintain the status of FTAs and warrants forwarded; process collections received.
•  Maintain current Municipal Court dockets; maintain printed and electronic docket jackets for citations issued with accurate information regarding payments, status of payment arrangements, direction from the Judge and/or Prosecutor, and/or conversations with the court concerning the fine and disposition.
•  Oversee the administration of pretrials and bench trials; coordinate, schedule, and oversee the administration of jury trials.
• Compile information and prepare all monthly and quarterly court related reports.
• Receive and respond to questions, concerns, and/or inquiries made by defendants; monitor and send courtesy letters to defendants; post dispositions, appeals, and bond entries; issue warrants, subpoenas, and other documents as directed by the Judge; process complaints, FTAs, warrants, and bonds through the Municipal Court system.
• Work closely with Police Department Personnel, the Municipal Court Judge, and Municipal Court Prosecutor; set Municipal Court calendar one year in advance with concurrence of the Judge.
• Perform general clerical duties such as typing, filing, data entry/retrieval, daily opening and closing procedures, direct calls and visitors as appropriate, answer questions and provide information to the public, receive and respond to citizen concerns and/or refer to appropriate department staff member for resolution; issue and track licenses, permits, registrations, and park rental contracts; draft various types of correspondence in accordance with city ordinances and policies.
• Receive, prepare, and/or distribute work order requests to the Public Works Department in a timely manner. Examples of such work orders may include but are not limited to: initiate or terminate water service, check water leaks, repair water infrastructure, maintenance of city facilities, street repairs, and necessary maintenance of city infrastructure.
• Prepare accurate daily, weekly, and end of month closeout of cash collection system, in addition to preparing accurate bank deposits.
• Assist with maintaining postage machine and meter with current postage rate, funds for postage, and supplies; post and prepare documents for mailing; assist with checking mail box and drop box daily; assist with distribution of mail in a timely manner.
• Assist with Records Retention for records pertaining to municipal court and city operations; assist in filing correspondence and documentation as well as maintaining inventory, office supplies, city calendar, and Community and Event Center rentals and contracts.
• Assist with functions related to utility billing and serve as a back up to the Utility Clerk.
• Organize and prioritize multiple assignments to meet deadlines; plan, schedule, and work independently in the absence of specific instructions and direct supervision.
• Provide clerical support to other city departments and city officials as needed and as directed.
• Assist and participate in various city events and functions; perform other duties and projects as assigned.

Knowledge, Skills, and Abilities

• Knowledge and proficiency in operating computers and related technology with various operating systems, software, and applications; ability to operate standard office equipment including but not limited to: phone systems, copy/scan/fax machines, shredding machines, postage machines, projectors, and calculators.
• Knowledge related to the functions and administration of local government in addition to knowledge of the municipal court system and processes.
• Ability to accurately and timely perform arithmetic computations; research various ordinances and statutes; read, analyze, and interpret reports and documents; accurately record, document, and process complex information in a timely manner; and maintain accurate, legible, and concise records of official city business.
• Possess strong organizational skills and ability to manage time efficiently and effectively to organize, plan, prioritize, and carry out tasks and assignments with minimal supervision.
• Possess strong interpersonal skills and ability to establish successful working relationships while working with a wide variety of individuals in a professional and courteous demeanor.
• Ability to provide services, accurate information, or assistance in a courteous and timely manner; possess excellent technical writing and grammar skills to communicate, respond, and articulate information professionally and effectively.
• Ability to meet strict deadlines while maintaining a high degree of accuracy in a fast-paced environment; define problems, collect data, establish facts, and draw valid conclusions; identify what information is needed for effective action; and exercise reasonable and sound judgment.
• Ability to keep sensitive and/or confidential information secure from disclosure and maintain a high level of integrity with exceptional ethical standards.

Physical Demands and Work Environment

Physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodations. Work is performed in a fast paced, well lite, high noise level office environment that requires the employee to work under time pressures, distractions, and other disturbances. Furthermore, while performing the duties of this position, the employee is occasionally required to encounter unpleasant social situations such as irate or visually upset individuals.

While performing the duties of this position, the employee is continuously required to:

• Perform repetitive activities and remain in a stationary position for extended periods of time answering phones, performing computer work, filing, copying, and other administrative work.
• Operate a computer and other office productivity equipment.
• Move about inside the office to assist customers, access file cabinets, and operate office equipment.
• Work evenings after regular business hours on an average of two (2) times per month.
• Lift, carry, push, or pull up to twenty-five (25) pounds.

While performing the duties of this position, the employee is occasionally required to:

• Travel overnight for up to three (3) days at a time (training, seminars, and educational purposes).
• Work an occasional non-regular workday (weekend or holiday) as necessary.
• Work as needed to assist with any needs of the city when emergency management procedures are activated.