Title: Lead Court Services Assistant
Link to Apply: https://garlandtx.wd1.myworkdayjobs.com/en-US/Garlandcareers/job/Lead-Court-Services-Assistant_JR100590
Responsible for supervising the scanning, indexing and processing of citations and other judicial paperwork through the Municipal justice system’s Mail/Bond, Dockets, Data Entry/Warrants, Online Services and Window/Phone units.
Target Hiring Range: $35,422 - $40,394 annually, commensurate with experience
Essential Duties and Responsibilities
- Prepare schedule of assignments in order to maintain adequate coverage.
- Train staff on Court rules, legislative updates, policies and procedures; assign and oversee subordinates daily work tasks.
- Verify balance sheets for each clerk when a cash drawer is closed, as well as deposits and payments for court, warrant unit and jail for accuracy and completeness.
- Maintain the daily citation reconciliation report for management.
- Scan court documents into electronic format for ongoing judicial transference and processing of information (Open Records request, research, management reports and etc).
- Oversee, assist and resolve public inquiries/problems encountered by staff related to the Municipal Court operations.
- May assist with obtaining, processing and reviewing legal documents for all judicial departments for completeness, timeliness and conformity to legal requirements.
- May supervise the preparation and updates of the court calendars and assist with the reviewing of case files for completeness and further processing requirements prior to and after court proceedings.
- May research, prepare and process cases for warrants (Alias, Bench and Capias) and issue writs, warrants and other official court documents and correspondents as needed by the Municipal Court.
- Ensure daily workloads are completed each day, or reallocate staff to finish all day tasks.
- Participate in IT system updates related to Court processing.
- 6 months to 1 year advanced training past the high school level
- 4 years related Court / law enforcement experience
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
- Associate’s degree in IT Systems, Computer Systems, Public Administration, Law Enforcement or related area of study
- 4-6 years experience in a Municipal Court environment, Law enforcement office or government customer service position
Knowledge, Skills & Abilities:
- Comprehensive knowledge of cash handling and payment processing procedures
- Comprehensive knowledge of court and legal operations
- Comprehensive knowledge of electronic filing and indexing
- Excellent communication skills in both oral and written correspondence
- Skill at accurately scanning documents and indexing
- Skill in Microsoft Office (Excel, Word, Outlook, Access)
- Skill in leading a team of employees
Licenses and Certifications
- Valid Class C Texas driver's license
Physical Requirements / Work Environment
The incumbent works in a typical office environment; because the work environment requires face-to-face interaction with customers the incumbent may be exposed to high stress non-violent confrontational situations. The incumbent is expected to adequately use verbal skills to defuse interpersonal confrontation or conflict.