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Lead Court Services Assistant - City of Garland

February 08, 2024 8:34 AM | Anonymous member (Administrator)

Title: Lead Court Services Assistant

Link to Apply:


Responsible for supervising the scanning, indexing and processing of citations and other judicial paperwork through the Municipal justice system’s Mail/Bond, Dockets, Data Entry/Warrants, Online Services and Window/Phone units.

Target Hiring Range: $35,422 - $40,394 annually, commensurate with experience

Essential Duties and Responsibilities

  • Prepare schedule of assignments in order to maintain adequate coverage.
  • Train staff on Court rules, legislative updates, policies and procedures; assign and oversee subordinates daily work tasks.
  • Verify balance sheets for each clerk when a cash drawer is closed, as well as deposits and payments for court, warrant unit and jail for accuracy and completeness.
  • Maintain the daily citation reconciliation report for management.
  • Scan court documents into electronic format for ongoing judicial transference and processing of information (Open Records request, research, management reports and etc).
  • Oversee, assist and resolve public inquiries/problems encountered by staff related to the Municipal Court operations.
  • May assist with obtaining, processing and reviewing legal documents for all judicial departments for completeness, timeliness and conformity to legal requirements.
  • May supervise the preparation and updates of the court calendars and assist with the reviewing of case files for completeness and further processing requirements prior to and after court proceedings.
  • May research, prepare and process cases for warrants (Alias, Bench and Capias) and issue writs, warrants and other official court documents and correspondents as needed by the Municipal Court.
  • Ensure daily workloads are completed each day, or reallocate staff to finish all day tasks.
  • Participate in IT system updates related to Court processing.

Minimum Qualifications

  • 6 months to 1 year advanced training past the high school level
  • 4 years related Court / law enforcement experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience:  

  • Associate’s degree in IT Systems, Computer Systems, Public Administration, Law Enforcement or related area of study 
  • 4-6 years experience in a Municipal Court environment, Law enforcement office or government customer service position

Knowledge, Skills & Abilities:        

  • Comprehensive knowledge of cash handling and payment processing procedures
  • Comprehensive knowledge of court and legal operations
  • Comprehensive knowledge of electronic filing and indexing
  • Excellent communication skills in both oral and written correspondence
  • Skill at accurately scanning documents and indexing
  • Skill in Microsoft Office (Excel, Word, Outlook, Access)
  • Skill in leading a team of employees

Licenses and Certifications

  • Valid Class C Texas driver's license

Physical Requirements / Work Environment

The incumbent works in a typical office environment; because the work environment requires face-to-face interaction with customers the incumbent may be exposed to high stress non-violent confrontational situations. The incumbent is expected to adequately use verbal skills to defuse interpersonal confrontation or conflict.

Texas Court Clerks Association

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