Title: Lead Court Services Assistant

Link to Apply: https://garlandtx.wd1.myworkdayjobs.com/en-US/Garlandcareers/job/Lead-Court-Services-Assistant_JR100590

Summary

Responsible for supervising the scanning, indexing and processing of citations and other judicial paperwork through the Municipal justice system’s Mail/Bond, Dockets, Data Entry/Warrants, Online Services and Window/Phone units.

Target Hiring Range: $35,422 - $40,394 annually, commensurate with experience

Essential Duties and Responsibilities

• Prepare schedule of assignments in order to maintain adequate coverage.
• Train staff on Court rules, legislative updates, policies and procedures; assign and oversee subordinates daily work tasks.
• Verify balance sheets for each clerk when a cash drawer is closed, as well as deposits and payments for court, warrant unit and jail for accuracy and completeness.
• Maintain the daily citation reconciliation report for management.
• Scan court documents into electronic format for ongoing judicial transference and processing of information (Open Records request, research, management reports and etc).
• Oversee, assist and resolve public inquiries/problems encountered by staff related to the Municipal Court operations.
• May assist with obtaining, processing and reviewing legal documents for all judicial departments for completeness, timeliness and conformity to legal requirements.
• May supervise the preparation and updates of the court calendars and assist with the reviewing of case files for completeness and further processing requirements prior to and after court proceedings.
• May research, prepare and process cases for warrants (Alias, Bench and Capias) and issue writs, warrants and other official court documents and correspondents as needed by the Municipal Court.
• Ensure daily workloads are completed each day, or reallocate staff to finish all day tasks.
• Participate in IT system updates related to Court processing.

Minimum Qualifications

• 6 months to 1 year advanced training past the high school level
• 4 years related Court / law enforcement experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience:  

• Associate’s degree in IT Systems, Computer Systems, Public Administration, Law Enforcement or related area of study 
• 4-6 years experience in a Municipal Court environment, Law enforcement office or government customer service position

Knowledge, Skills & Abilities:        

• Comprehensive knowledge of cash handling and payment processing procedures
• Comprehensive knowledge of court and legal operations
• Comprehensive knowledge of electronic filing and indexing
• Excellent communication skills in both oral and written correspondence
• Skill at accurately scanning documents and indexing
• Skill in Microsoft Office (Excel, Word, Outlook, Access)
• Skill in leading a team of employees

Licenses and Certifications

• Valid Class C Texas driver's license

Physical Requirements / Work Environment

The incumbent works in a typical office environment; because the work environment requires face-to-face interaction with customers the incumbent may be exposed to high stress non-violent confrontational situations. The incumbent is expected to adequately use verbal skills to defuse interpersonal confrontation or conflict.